About the Organization:
Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person – body, mind and soul.”

In fulfillment of this mission, Covenant Care and Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:

• Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;
• Transform and Grow– We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;
• And Contribute– we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Care is an organization that takes its mission to the heart of everything it does.

Purpose

The Clinical Learning & Quality Lead (CLQL) is a key leadership role within the site leadership team, reporting to the Site Administrator with professional accountability to the Quality, Practice & Education team. The CLQL supports excellence in clinical practice through staff education, coaching, and quality improvement leadership. Working closely with the Site Administrator and Resident Care Manager, the CLQL partners in building a culture of accountability, continuous learning, and person-centred care.

The CLQL functions as a leader (without direct reports), modeling best practices. A trusted clinical leader, you will function as a coach and mentor for frontline staff. This is a highly visible, hands-on role, with the expectation of regular presence on the floor. The CLQL plays a key role in translating policies, standards, and organizational goals into everyday practice and is a champion of continuous learning and clinical excellence.

• Model the organizations mission, vision, and values, consistently representing Covenant professionally and positively.
• Collaborate effectively as a professional team player, supporting the achievement of Covenant’s mission, vision, and values.
• Engage and mobilize teams to fulfill Covenant’s mission, vision, values and strategic objectives.

Accountabilities and Responsibilities

Education & Practice Leadership

• Serve as a clinical leader and subject matter expert, modeling best practices and coaching frontline staff in real time.
• Assess staff learning needs and develop, deliver, and evaluate education plans that support safe, high-quality, person-centred care.
• Deliver and track the Covenant Education Calendar for the site, ensuring core annual education and organizational priorities are implemented effectively.
• Build and maintain practical, relevant, and accessible education content (in-person, digital, and hybrid formats).
• Coach and mentor frontline staff on clinical best practices, standards, and policies in real-time, primarily on the floor.
• Deliver education and onboarding to new team members and support ongoing competency development.
• Collaborate with the Quality, Practice and Education team to ensure alignment of content, delivery methods, and evaluation.
• Champion use of the Learning Management System (LMS) by supporting staff completion, troubleshooting issues, and ensuring accurate and timely tracking of all mandatory and site-specific education.

Quality Improvement & Practice Support

• Support and lead quality improvement initiatives and audits at the site level, aligned with organizational goals.
• Partner with site leadership in analyzing trends, implementing corrective actions, and driving improvements in resident outcomes.
• Collaborate on risk mitigation strategies, incident reviews, and follow-up education as required.
• Assist with readiness for accreditation and licensing reviews by ensuring staff compliance with clinical expectations and standards.
• Identify gaps in knowledge or practice and respond with practical, timely coaching and education on the floor.

Leadership & Team Collaboration

• Model the organizations mission, vision, and values, consistently representing Covenant professionally and positively.
• Collaborate effectively as a professional team player, supporting the achievement of Covenant’s mission, vision, and values.
• Engage and mobilize teams to fulfill Covenant’s mission, vision, values and strategic objectives.
• Actively participate in daily huddles, leadership meetings, and cross-functional planning at the site
• Support a just and learning culture through coaching, reflective practice, and professional development.
• Serve as a liaison between frontline staff and leadership, helping translate practice standards into day-to-day excellence.
• Adapt hours and presence to meet the needs of the community including evenings, nights, weekends, or holidays as necessary.

Knowledge, Skills & Abilities

• Regulated Health Professional in good standing (e.g., Registered Nurse, Licensed Practical Nurse, or Allied Health Professional).
• Minimum 3 years of experience in continuing care, long-term care, or a related healthcare setting.
• Proven ability to lead education, facilitate learning, and coach staff in clinical settings.
• Demonstrated knowledge of quality improvement principles, clinical standards, and adult learning.
• Exceptional communication, leadership, and interpersonal skills.
• Ability to work independently, manage competing priorities, and be a visible leader in a dynamic environment.

Work Conditions

• Temporary (1-year) Full-time, 38.75-hour work week based on community needs. May include non-traditional hours.
• Regular physical presence on the floor; not an office based role.
• Some travel may be required, based on organization need.
• Non-union leadership position.

PLEASE NOTE:
Covenant Care offers a very competitive compensation and benefits package.

All employees new to Covenant Care must provide a criminal record check not older than 6 months ahead of your commencement date. Criminal Record Check/Vulnerable Person Screening processing is taking much longer than typical (3 to 4 weeks) and that commencing the process in advance is advisable. Not having your CRC will delay your ability to commence employment. Covenant Care is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care.

Only those candidates selected for an interview will be contacted.