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Customer Service Specialist

Traveland RV15 days ago
Airdrie, Alberta
Senior Level
full_time

Top Benefits

Competitive hourly wage
Bonus commission structure based on performance
Supportive team environment

About the role

Are you a proactive communicator with a knack for customer service and sales support? Join our dynamic team as a Customer Service Specialist and play a key role in driving customer satisfaction and sales sucess.

Responsibilities

  • Conduct outbound follow-up calls to leads and existing customers from our database (cold calling included)
  • Engage customers to assess interest in updating or purchasing new units
  • Schedule and confirm appointments for the sales team
  • Support the sales floor with Be-Back customers and manager CRM follow-up tasks
  • Handle lead management and maintain excellent customer communication

Qualifications

  • Strong phone communication skills and a friendly, professional demeanor
  • Comfortable cold calling and appointment setting
  • Experience with CRM systems preferred
  • Organized, detail-oriented, and a team player

What We Offer

  • Competitive hourly wage
  • Bonus commission structure based on performance
  • Supportive team environment and opportunities for growth

Interested? Apply today and become a key part of our customer experience and sales support team!

About Traveland RV

201-500

Traveland RV is family-owned and operated and is one of the largest RV dealers in Canada. We have locations in Langley, Kelowna, Duncan BC, Airdrie, Grande Prairie AB, and Saskatoon SK. We are a growing company that can offer growth and possibilities to the right candidate.

Are you looking for more than “just a job”? Then join our Traveland RV family and have a rewarding career!