Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is searching for IT Infrastructure Specialist for an on-site position with a project based in Fredericton, NB.

The responsibilities include but are not limited to:

• Prepare and configure user workstations, printers, and network equipment.

• Install and configure project-specific software (e.g., BIM tools, Document Management tools).

• Provide first-line technical support and troubleshoot software or hardware issues.

• Manage user onboarding/offboarding from an IT access standpoint.

• Interface with software providers for installation support, updates, and technical issue resolution.

• Monitor vendor support agreements and service levels.

• Maintain an up-to-date inventory of software licenses.

• Ensure compliance with license terms and prepare for audits.

• Coordinate renewals and optimize licensing models with procurement.

• Track and manage IT assets allocated to staff.

• Enforce cybersecurity protocols and access control in line with corporate policy.

Qualifications

Minimum Requirements:

• Bachelors degree in a related field + 4 years of relevant experience or demonstrated equivalency of experience and/or education

Preferred qualifications:

• Experience in providing support for industrial software including web based applications and databases
• Experience with troubleshooting and diagnostic skills to quickly resolve issues and support needs
• Experience working with large corporations and multi discoplinary teams

Additional Information

• Sponsorship for Canadian employment authorization is not available for this position.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.