Jobs.ca
Jobs.ca
Language
Hootsuite logo

Data Analyst

Hootsuiteabout 1 month ago
Remote
CA$48,215 - CA$67,529/yearly
Mid Level

Top Benefits

100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
Accidental death and dismemberment (AD&D) Insurance

About the role

Who you are

  • Intermediate level experience in data analytics, with a focus on product analytics or similar roles or equivalent combination of education and/or experience
  • Strong proficiency in SQL for data extraction, manipulation, and reporting
  • Experience with data visualization tools (e.g., Tableau, Power BI) to present product data insights effectively
  • Familiarity with product analytics tools like Mixpanel, Amplitude, or Heap to track user interactions and product feature usage
  • Strong knowledge of Excel for basic data analysis and reporting
  • Ability to work collaboratively with product teams to understand data needs and deliver relevant insights
  • Ability to identify trends and patterns in product data and provide actionable insights to drive product improvements
  • Attention to detail and strong focus on maintaining data integrity and consistency
  • Excellent communication skills, with the ability to present findings to both technical and non-technical stakeholders
  • Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
  • Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
  • Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
  • Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
  • Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result
  • Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively
  • Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
  • Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
  • Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected

What the job involves

  • The Data Analyst - Product will be responsible for gathering, analyzing, and interpreting product data to support key business decisions
  • You will work closely with product teams to track product performance, monitor user behavior, and assist in generating actionable insights that drive product improvements
  • This role involves supporting data collection, performing exploratory analysis, and contributing to data-driven solutions that optimize product features and enhance user experience
  • In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model
  • This role is open to applicants located in Toronto, Vancouver or remote throughout Canada where we comply with our legal hiring entities
  • In this role, you will report to the Manager, Analytics - Product
  • Data Collection & Cleaning: Collect and organize product-related data from various sources, ensuring data accuracy and readiness for analysis
  • Product Performance Reporting: Generate and maintain reports and dashboards that track product KPIs, such as user engagement, retention, feature adoption, and conversion rates
  • Exploratory Data Analysis: Analyze product data to uncover insights into user behavior, product usage, and opportunities for product optimization
  • Collaborate with Product Teams: Work closely with product managers and other cross-functional teams to understand product analytics needs and deliver insights that support product development and strategy
  • Support Product Decisions: Provide actionable insights based on product data analysis, enabling product teams to make informed decisions that drive product improvements
  • Data Visualization: Use tools like Tableau or Power BI to visualize product data and communicate findings clearly to stakeholders
  • Data Integrity & Consistency: Ensure the quality and integrity of product data by performing regular audits and maintaining consistent data management practices

Benefits

  • 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
  • A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
  • Accidental death and dismemberment (AD&D) Insurance
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Gym / Wellness Reimbursement ($55 per month)
  • Gym Discount
  • Health Insurance
  • Life Insurance
  • Maternity Leave
  • PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
  • Paternity Leave
  • Sick Time (for individual employee and family members)
  • Bereavement Leave
  • Business Travel Insurance
  • Company Phones
  • Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
  • Immigration Assistance
  • Phone Bill Reimbursement ($50 per month)
  • Remote Work
  • 401k
  • Employee Discount
  • Pet Friendly Workplace
  • RRSP Matching
  • Volunteer Time Off

About Hootsuite

IT Services and IT Consulting
1001-5000

Hootsuite is trusted by more than 18 million customers and employees at more than 80% of the Fortune 1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social.