Operations Team Member - Pet Burial
About the role
Job Overview
Operations Team Member - Pet Burial, reporting into the Care Center Manager is responsible for assisting in all aspects of pet burial and funeral services, ensuring a respectful and comforting experience for families during a difficult time. This role plays an important part in honoring the memory of beloved pets and supporting their families through a meaningful farewell.
Duties & Responsibilities
- Assist with the preparation and digging of graves at the cemetery.
- Set up and maintain the burial site for funeral services, ensuring a clean and respectful environment.
- Support and participate in summer funeral services, helping to coordinate on-site needs.
- Transfer pets from the Care Center to the cemetery with dignity and care.
- Act as a liaison between the Care Center and cemetery to ensure smooth coordination and timely service delivery.
- Maintain equipment and burial tools, ensuring safety and cleanliness at all times.
Education, Training & Qualifications
- 1 year of experience in a service industry is preferred
- A Valid Driver License is required
Skills & Abilities
- Physically capable of performing outdoor manual labor in various weather conditions.
- Comfortable working around grieving families and able to provide support in a respectful and discreet manner.
- Strong sense of responsibility, reliability, and attention to detail.
- Ability to work collaboratively with a team and communicate effectively.
- Previous experience in groundskeeping, cemetery services, or animal care is an asset.
Working Conditions
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Regular lifting/moving 50+ lbs
- Regularly exposed to high heat environment
- Driving company van and transferring pets
- Some weekend work may be required
About Gateway Services Inc.
Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America.
As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today.
From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies.
With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet.
OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America.
OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve
Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.
Operations Team Member - Pet Burial
About the role
Job Overview
Operations Team Member - Pet Burial, reporting into the Care Center Manager is responsible for assisting in all aspects of pet burial and funeral services, ensuring a respectful and comforting experience for families during a difficult time. This role plays an important part in honoring the memory of beloved pets and supporting their families through a meaningful farewell.
Duties & Responsibilities
- Assist with the preparation and digging of graves at the cemetery.
- Set up and maintain the burial site for funeral services, ensuring a clean and respectful environment.
- Support and participate in summer funeral services, helping to coordinate on-site needs.
- Transfer pets from the Care Center to the cemetery with dignity and care.
- Act as a liaison between the Care Center and cemetery to ensure smooth coordination and timely service delivery.
- Maintain equipment and burial tools, ensuring safety and cleanliness at all times.
Education, Training & Qualifications
- 1 year of experience in a service industry is preferred
- A Valid Driver License is required
Skills & Abilities
- Physically capable of performing outdoor manual labor in various weather conditions.
- Comfortable working around grieving families and able to provide support in a respectful and discreet manner.
- Strong sense of responsibility, reliability, and attention to detail.
- Ability to work collaboratively with a team and communicate effectively.
- Previous experience in groundskeeping, cemetery services, or animal care is an asset.
Working Conditions
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Regular lifting/moving 50+ lbs
- Regularly exposed to high heat environment
- Driving company van and transferring pets
- Some weekend work may be required
About Gateway Services Inc.
Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America.
As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today.
From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies.
With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet.
OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America.
OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve
Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.