Top Benefits
About the role
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
Your Role:
-
The Junior Support Analyst will provide front line support in addressing the application incident queue
-
You will perform troubleshooting of application and server processes, with some data analytics, and communicate with users
-
Ensure our applications are ready for business especially after maintenance work such as patching or software releases
-
This is a demanding role within a fast-paced business unit requiring customer facing skills, attention to detail, ability to quickly learn hedge fund operations and fund accounting and the ability to work in a team environment.
About You:
- You will have strong oral and written communication skills, especially with other team members including managers, peers and business stakeholders
- Be an effective team contributor with a passion for growth, new technologies and automation
- Be committed to ongoing technical development and/or certification
- Demonstrate effective teamwork and working relationships with others
- Troubleshoot and isolate application issues effectively and efficiently
- Monitor the incident and request queue and resolve as per set procedures
- Identify urgency and proper prioritization of concurrent tasks or issues
- Have 1-2 years experience with System/Application Administration and Support, that may include:
- Unix/Windows Servers navigation and scripting
- Windows Desktop/User session navigation
- Oracle/SQL/Postgres DB familiarity and query building AWS navigation and troubleshooting
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
Top Benefits
About the role
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
Your Role:
-
The Junior Support Analyst will provide front line support in addressing the application incident queue
-
You will perform troubleshooting of application and server processes, with some data analytics, and communicate with users
-
Ensure our applications are ready for business especially after maintenance work such as patching or software releases
-
This is a demanding role within a fast-paced business unit requiring customer facing skills, attention to detail, ability to quickly learn hedge fund operations and fund accounting and the ability to work in a team environment.
About You:
- You will have strong oral and written communication skills, especially with other team members including managers, peers and business stakeholders
- Be an effective team contributor with a passion for growth, new technologies and automation
- Be committed to ongoing technical development and/or certification
- Demonstrate effective teamwork and working relationships with others
- Troubleshoot and isolate application issues effectively and efficiently
- Monitor the incident and request queue and resolve as per set procedures
- Identify urgency and proper prioritization of concurrent tasks or issues
- Have 1-2 years experience with System/Application Administration and Support, that may include:
- Unix/Windows Servers navigation and scripting
- Windows Desktop/User session navigation
- Oracle/SQL/Postgres DB familiarity and query building AWS navigation and troubleshooting
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.