About the role
Position Summary:
We are seeking a highly organized and hands-on Warehouse Supervisor to oversee daily warehouse operations with a strong focus on order fulfillment. This role is responsible for ensuring accurate picking, packing, and shipping of customer orders, maintaining inventory control, and leading a team to deliver efficient and timely fulfillment services. The ideal candidate will have experience in a fast-paced warehouse environment and demonstrate a commitment to quality, safety, and continuous improvement.
Key Responsibilities:
Warehouse & Fulfillment Operations:
- Supervise daily warehouse activities, including receiving, storing, picking, packing, and shipping.
- Ensure all customer orders are fulfilled accurately, on time, and in accordance with quality standards.
- Maintain proper inventory levels and perform regular cycle counts to ensure stock accuracy.
- Coordinate with other departments (e.g., Sales, Customer Service, and Production) to ensure fulfillment expectations are met.
- Monitor order queues and prioritize high-volume or urgent orders to meet delivery deadlines.
Team Leadership:
- Lead, train, and motivate warehouse staff to achieve performance targets.
- Delegate tasks and ensure team members are following standard operating procedures (SOPs).
- Conduct performance evaluations and provide ongoing coaching and development.
- Foster a safe, positive, and productive working environment.
Logistics & Coordination:
- Work with shipping providers and couriers to schedule pickups and track outgoing shipments.
- Ensure all shipping documents (invoices, packing slips, labels) are completed accurately.
- Troubleshoot and resolve issues related to order discrepancies, inventory shortages, or damaged goods.
Health & Safety Compliance:
- Enforce safety policies and procedures in compliance with workplace regulations.
- Conduct regular inspections to ensure cleanliness, organization, and safety of the warehouse.
- Report and document any safety incidents or near misses.
Qualifications & Skills:
- High school diploma or equivalent; post-secondary education in Logistics, Supply Chain, or related field is an asset.
- 3+ years of experience in warehouse supervision or fulfillment operations.
- Strong knowledge of warehouse procedures, inventory control, and shipping/receiving processes.
- Proficient in warehouse management systems (WMS), barcode scanning, and MS Office.
- Excellent leadership, communication, and organizational skills.
- Ability to work in a fast-paced environment with strong attention to detail.
- Forklift certification is an asset.
Job Types: Full-time, Permanent
Pay: $19.00 per hour
Expected hours: 80 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
About the role
Position Summary:
We are seeking a highly organized and hands-on Warehouse Supervisor to oversee daily warehouse operations with a strong focus on order fulfillment. This role is responsible for ensuring accurate picking, packing, and shipping of customer orders, maintaining inventory control, and leading a team to deliver efficient and timely fulfillment services. The ideal candidate will have experience in a fast-paced warehouse environment and demonstrate a commitment to quality, safety, and continuous improvement.
Key Responsibilities:
Warehouse & Fulfillment Operations:
- Supervise daily warehouse activities, including receiving, storing, picking, packing, and shipping.
- Ensure all customer orders are fulfilled accurately, on time, and in accordance with quality standards.
- Maintain proper inventory levels and perform regular cycle counts to ensure stock accuracy.
- Coordinate with other departments (e.g., Sales, Customer Service, and Production) to ensure fulfillment expectations are met.
- Monitor order queues and prioritize high-volume or urgent orders to meet delivery deadlines.
Team Leadership:
- Lead, train, and motivate warehouse staff to achieve performance targets.
- Delegate tasks and ensure team members are following standard operating procedures (SOPs).
- Conduct performance evaluations and provide ongoing coaching and development.
- Foster a safe, positive, and productive working environment.
Logistics & Coordination:
- Work with shipping providers and couriers to schedule pickups and track outgoing shipments.
- Ensure all shipping documents (invoices, packing slips, labels) are completed accurately.
- Troubleshoot and resolve issues related to order discrepancies, inventory shortages, or damaged goods.
Health & Safety Compliance:
- Enforce safety policies and procedures in compliance with workplace regulations.
- Conduct regular inspections to ensure cleanliness, organization, and safety of the warehouse.
- Report and document any safety incidents or near misses.
Qualifications & Skills:
- High school diploma or equivalent; post-secondary education in Logistics, Supply Chain, or related field is an asset.
- 3+ years of experience in warehouse supervision or fulfillment operations.
- Strong knowledge of warehouse procedures, inventory control, and shipping/receiving processes.
- Proficient in warehouse management systems (WMS), barcode scanning, and MS Office.
- Excellent leadership, communication, and organizational skills.
- Ability to work in a fast-paced environment with strong attention to detail.
- Forklift certification is an asset.
Job Types: Full-time, Permanent
Pay: $19.00 per hour
Expected hours: 80 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person