We are currently seeking a Commercial Advisor to join our team.

The Commercial Advisor builds strong relationships with business members, proactively maintaining relationships and engaging in business development, while also supporting the Commercial Banking, Business Banking, and Cash Management Advisors. The Commercial Advisor acts as the primary point of contact for business members with their day to day banking needs, proactively focusing on membership retention, growth and solutions to their business needs.

Here’s what would be included as a part of your typical day

• Business Development: Working alongside Commercial Banking Advisors, assists in expanding existing relationships, and centers of influence for commercial, retail, wealth, and insurance referrals. Engages in business development activities to identify and capitalize on opportunities and pursues relationships with new commercial members by actively promoting the organization through participation in community initiatives and events.

• Account Management: In support of Advisors, actively participates in maintaining relationships with members and key stakeholders by being their primary point of contact for day to day business needs. Focus on building long term relationships that ensure the continued growth and profitability of the portfolio. Enhancing member Financial Needs Served (FNS) score by regularly and proactively engaging with business members.

• Sales and Service: Provides ongoing advisory services to commercial banking members by providing financial advice and initiating referrals to product specialist as required; completes and/or assists member to complete credit/debit card applications or other paperwork, as required; sets up and updates customer automated funds transfer (CAFT) users, maintains BOB for users, administers strata and municipal accounts and completes wire transactions; accepts referrals and completes necessary applications or documentation, including members signature, if required; and participates in the onboarding process of new members.

• Lending and Deposit Transactions: Assists in the preparation, sourcing, reporting and inputting of information necessary to complete loan and deposit transactions. Activities include the completion of credit investigations, searches, preparing applications and related documentation; assists members in obtaining applicable documentation required to complete loan; and assists with profitability analysis, as required.

• Reporting, Audit, Analysis, and Collections: Prepares and actions appropriate reports, including follow up with member, branch, or stakeholders. Reviews and advises on potential NSF and delinquency, assisting as necessary in the initiation and processing of collection activities. Assists in completion of annual reviews by following up with members to obtain financial statements and other related documents; and assists with financial statement breakdown, as required.

• General Administration: Provides other general administrative support as required.

Required Skills, Experience & Qualifications

• Certificate (1 year or less) required

• Bachelor’s Degree or College, Trade or Tech School Diploma (2 years) in related discipline preferred

• 2 years experience in a business banking role, or equivalent required

• Proven skills in business development, sales, and relationship building; recognized as a top performer in field

• Ability to quickly establish and sustain credibility with business owners and managers as an Advisor

• Demonstrated effective speaking /listening and written communication skills, as well as effective presentation skills

• Proficiency in Microsoft Office Applications, specifically MS Excel and Word

• Skills and experience in investment and lending products and services

• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on First West Credit Union.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.