Senior Hardware /Mechatronics Engineer

Richmond Hill, ON

Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world’s leading airlines and airports use Embross’ range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.

So, what’s great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world’s busiest public transit spaces. If you like challenges, we should talk.

What You’ll Do

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models. We’re excited to be entering a new transformative phase of our stack as we explore new products and new capabilities and embrace the growing data-driven demands of these environments.

We're seeking an experiencedSenior Product Hardware /Mechatronics Engineer to join our ambitious engineering team as we undertake an exciting new phase of growth.

Leveraging your experience and commitment to best practices, you'll collaborate with cross-functional teams across the full spectrum of productization activities—from solution concept to go-to-market. This includes component selection, system design, assembly, serviceability review, rapid prototyping, certification and compliance readiness, solution customization, deployment, and associated support activities.

This is a hands-on engineering role ideal for builders and problem solvers who thrive in a fast-paced environment and combine creative thinking with technical know-how.

You’ll work on a diverse range of service automation technologies—from general self-service kiosks to advanced biometric and computer vision-based solutions used by some of the world’s top airlines.

Suitable candidates will have immediate opportunities to lead key initiatives and/or product efforts and be a key part of facilitating growth and shaping the portfolio.

What You’ll Do

• Design, prototype, and integrate electro-mechanical systems for new product platforms
• Create and execute test plans for devices and prototypes; analyze and report results and recommendations
• Facilitate documentation such as technical specifications, user manuals, production checklists, and training materials
• Assist with product integration and design activities across multiple programs
• Troubleshoot and resolve complex technical issues (Level 3 hardware support)
• Participate in design reviews and recommend design improvements
• Plan and manage regulatory testing and certification processes (e.g., safety, emissions compliance)
• Create and maintain product Bills of Materials (BoMs)
• Support product installation, deployment, and production handover activities
• Coordinate with suppliers for procurement, vendor selection, and component alternatives
• Provide knowledge transfer and frontline support to the Production team to ensure smooth handoff and pre-production readiness
• Occasionally write scripts and implement basic automation for system-level validation

What You Bring

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Mechatronics, or Mechanical Engineering
• 7+ years of experience in product development and/or system design
• Demonstrated understanding of hardware/software integration and system-level design challenges
• Strong interpretation skills of mechanical and electrical schematics and diagrams
• Proficiency in selecting electrical and mechanical components with a focus on performance and reliability
• Experience in embedded systems, including power architecture (e.g., DC-DC and battery systems), peripherals, and I/O, is a plus
• Basic programming skills (Python, C/C++, MicroPython) and the ability to interface with hardware/sensors are a plus
• Organized, detail-oriented, and self-motivated
• Comfortable working in a fast-paced, hands-on environment
• Proficient in Microsoft Office; familiarity with Windows OS required, Linux experience is a plus

Working Conditions

• This is a full-time, in-office role (5 days/week) based in Richmond Hill, ON
• Flexibility for occasional remote workdays is available based on active project needs
• Occasional on-site and deployment support travel—domestic and international
• Travel requirement: Up to 10–20%

What We Offer

• World-class product engineering and development - You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers.
• Career growth and development - As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career.
• Dynamic and respectful work environment - Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative.

To support our talented workforce, apart from the base salary, we also offer:

• Employer-paid Health, wellness, and lifestyle benefits to balance your heart, mind, and body which includes Health, Dental, Vision, Life Insurance
• STD and LTD Benefits*.*
• A minimum of 3% of your base salary towards GRSP as an employer contribution.
• Opportunity to participate in the Performance-based Profit-Sharing Program
• Flexible working environment.
• Frequent social events – BBQ, Bowling, Picnics, Food drives, parties, and a lot more.
• On-site parking
• A collaborative team working on technology that’s making an impact in global travel
• Opportunities for career advancement into technical leadership or architecture roles as the team grows

Salary

$85,000- 100,000CAD annually — commensurate with experience and skills

Location

25 Sims Crescent, Unit 2, Richmond Hill, ON. Candidates must be able to reliably commute or plan to relocate before starting.

Embross values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please email careers@embross.com