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Personal Lines Account Advisor

Bay Roberts, Newfoundland and Labrador
Mid Level
full_time

Top Benefits

Competitive salary
Group medical/dental benefits
RSP matching

About the role

Personal Account Advisor

Reports to: Personal Lines Manager

Summary: Responsible maintaining and growing a personal lines book of business through renewal retention, upselling, cross selling

Core Competencies

  • Communication
  • Energy
  • Problem Solving
  • Organization
  • Accountability and Dependability
  • Ethics and Integrity

Job Duties

  • Customer service to clients within book of business
  • Accepting referral business and quoting to help grow book of business
  • Handling the clients’ file activities start to finish to maintain retention targets
  • Maintaining professional and collaborative relationships with insurers
  • Reviewing and processing renewals
  • Processing endorsements and midterm changes
  • Rewriting/remarketing where necessary to enhance the client experience
  • Initiating and providing guidance in the claims process
  • Contributing to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
  • Outbound calling to existing Cal LeGrow Clients for New Business Opportunities
  • Providing assistance to the Sales Team when required

Requirements

  • High school diploma. A post-secondary diploma or degree will be an asset.
  • Minimum of 2 years’ experience in a similar role within the insurance industry.
  • Valid property and casualty insurance representative license or the ability to promptly satisfy the requirements for licensing.
  • An industry professional designation such as CAIB or CIP will be an asset, or interest in professional development.
  • Client-focused with excellent customer service and communication skills.
  • Extremely well organized with excellent analytical skills.
  • Collaborative team player with a positive and supportive attitude.

Benefits:

  • Competitive salary
  • Group medical/dental benefits
  • RSP matching
  • Vacation
  • Birthday off
  • Community Service Day
  • Remote work option/Work from Home

About Cal LeGrow Insurance & Financial Group

Insurance
51-200

We’re a group of dedicated individuals who work tirelessly for our clients. We’re not just your brokers, we’re your trusted advisors, and we don’t take that responsibility lightly. We’re the family you can trust to take care of yours – from Newfoundland all the way to the south of Atlantic Canada – because we share the same values as you.

You deserve a deep reservoir of knowledge in risk management, partnered with personalized advice and uncompromising attention to detail. After all, you’re the one who makes our world go ‘round.

Don’t just take our word for it; ask any of our clients. By putting you first, we’ve become the largest independent commercial broker in Atlantic Canada. And we thank you for that!

You should judge us by our results; We’ve built 30 years of success on results–it’s how we’ve built confidence with clients and why we are who we are today.