Position: Settlement Worker – Arabic Speaking

Contract type: Maternity Leave Contract ending December 2026

Start Date: ASAP

Location: Peel Region

Rate: $26.48 Per Hour, 35 Hours Per Week

Deadline to apply: June 30, 2025

Position Type: This position is part of the bargaining unit

MNS is a non-profit charitable organization which has provided settlement and community support services since 1975. For more information about MNS, please visit our website at www.mnsinfo.org

Position Summary:

The Settlement Worker provides essential support and guidance to newcomers and immigrants as they navigate the settlement process in Canada. This role involves assessing individual needs, offering resources, and facilitating access to services that promote integration into the community. Key responsibilities include conducting intake assessments, creating personalized settlement plans, organizing workshops, and providing ongoing support. The ideal candidate will possess strong intercultural communication skills, a deep understanding of the challenges faced by immigrants, and a commitment to fostering a welcoming and inclusive environment.

Duties:

• Plan and implement sustainable local community promotions and outreach strategies for the client settlement program.

• Conduct client needs assessment and psycho-social evaluations of clients for registration into various programs.

• Offer compassionate, timely orientation and integration settlement services and refer client to other agencies or in-house for further assistance.

• Works one on one with clients to ensure they are well informed about the available support and receiving the entitled supports and services.

• Advocates and liaises with other agencies and organizations regarding services for clients.

• Assist clients in completing government, other settlement related applications.

• Provide ongoing crisis counseling and emotional support to women and their families who have experienced personal abuse and/or trauma.

• Work closely with stakeholders in the local community to promote the program.

• Assist in promoting cross-cultural awareness in the community, addressing the cultural challenges that newcomers experience.

• Facilitates groups and workshops on orientation to Canada, life skills, employment, and other newcomer workshops as needed.

• Responsible for ensuring all client information in entered and updated in agency data base.

• Compile and submit accurate monthly reports on settlement and outreach activities.

• Attend programs, department and agency meetings.

• Other duties as may be assigned by the supervisor.

Qualifications:

• Social Services Worker diploma or equivalent with relevant practicum experience.

• Minimum of two (2) years experience providing settlement services to Newcomers and Refugees.

• Sensitivity to the personal experiences, challenges of newcomers and awareness of the local community, culture and traditions.

• Current knowledge of government and other local support services, programs.

• Demonstrated experience providing workshops on life skills and employment to newcomers.

• Excellent interpersonal and verbal and written communication. Fluency in English and Arabic is a must.

• Demonstrated experience in data-entry, documentation and reporting. Knowledge of Internet, Email and Microsoft Office Suite.

• Upon successful hire, must provide a valid Vulnerable Sector Screening (VSS) police check obtained within past six (6) months.

Please submit a resume and cover letter to the Hiring Committee at hr@mnsinfo.org by Monday June 30, 2025. We thank all applicants, however, only candidates selected for interviews will be contacted.

My Neighbourhood Services is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Job Types: Full-time, Fixed term contract
Contract length: 17 months

Pay: $26.48 per hour

Expected hours: 35 per week

Benefits:

• On-site parking

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Application deadline: 2025-06-30