Bring your lived experience into a role that connects community-based practice with hospital-affiliated care. This position offers the opportunity to gain experience with health care standards — including documentation, confidentiality, and medication adherence protocols — while working in a setting grounded in community recovery work. You’ll gain experience across a continuum of care, a ‘wraparound support’ model that offers a broader range of involvement than is typically available in traditional peer support roles. You'll also build your capacity to support diverse and ethno-specific communities through care that reflects cultural insight, trust, and respect.

Is this you?
Are you someone who thrives in dynamic environments? On the Assertive Community Treatment Team (ACTT) team, that means staying grounded as client needs evolve, schedules shift, and program demands require flexibility. You respond to change with focus and resilience, adjusting your approach while maintaining a high standard of professionalism. Rather than resisting shifts in direction, you adapt with purpose — supporting stability for the people around you even when things are in flux.

You understand that meaningful support requires both empathy and clear boundaries. In this role, that means practicing purposeful self-disclosure, keeping internal team matters strictly within the team, and always safeguarding the confidentiality of team communications. You remain grounded in emotionally complex interactions, offering steady, compassionate support while maintaining a trusted and professional presence.

If you are looking to develop your reliability and accountability in a clinical setting, this role provides structured, real-world experience to support that growth. You’ll gain hands-on experience with electronic health records and documentation protocols that meet hospital regulatory standards — helping you build accuracy, consistency, and confidence in how information is managed. You’ll also be trained in the use of formal risk protocols, building a strong foundation in clinical accountability and situational awareness. These skills are essential for future roles in mental health or emergency response systems.

About this team:
The Mount Sinai Hospital Ethno-Cultural ACTT provides intensive treatment for individuals suffering from severe and persistent Mental Illness. Our goal is to support recovery and the ability to live in the community by improving their quality of life. The ACTT Program specializes in the provision of culturally competent and sensitive care to primarily Asian and South East Asian communities including: Chinese, Korean, Tamil, and Vietnamese. The interprofessional team of clinicians (including nursing, social work, occupational therapy, psychiatry and peer support) provides counselling, case management, support with medication management, assistance with activities of daily living, advocacy/help with accessing community services and psycho-educational and support groups.

In this role you will:

• Collaboratively engage and assist clients in their treatment and recovery process, with a focus on bridging people back into community and helping them access community resources
• Facilitate self-help and peer-led groups that encourage recovery, mutual support, and shared experience
• Plan and lead recreational and wellness-based group activities to foster social connection and promote well-being
• Draw on your lived experience with mental health and/or addiction challenges to help client identify and achieve their unique goals and objectives
• Rely on the clinical team to provide for treatment-related support and assist them as needed
• Work with clients to support their successful integration into the community and help them connect with the community resources of their choice
• Engage with clients through individual interactions, as appropriate, and communicate any concerns to the clinical team
• Offer interpretation and/or translation support to help clients navigate the health and social service systems more effectively
• Contribute to program development and educational activities, including the building and maintenance of networks with community agencies
• Perform other duties consistent with the job classification, as required

Job Requirements

Job Requirements

Mandatory

• Fluency in speaking/reading the following languages: Cantonese, Mandarin, Vietnamese, Tamil or Korean

• A minimum of two (2) years of experience working or volunteering in the mental health/ addictions system

• Personal lived experience as a recipient of mental health and/or addictions services

• Ability to work flexible hours during weekdays

Preferred

• Completion of recovery-oriented training, such as WRAP or Pathways to Recovery, is considered an asset

Skills and Knowledge

• Strong understanding of mental health challenges, consumer/ survivor community, and ACTT services

• Ability to apply recovery principles and empowerment-oriented philosophies when working with clients with severe mental illness clients

• Understanding of and alignment with peer support core values and principles

• Experience providing one-on-one support

• Excellent communication and interpersonal skills

• Knowledge and experience in group facilitation, community resources, the recovery process and the peer support role

• Ability to observe boundaries, regulate emotions appropriately, maintain confidentiality, and practice self-care strategies to manage stress and maintain work-life balance.

• Flexibility, self-reflective approach, and a supportive attitude

• Computer literacy and the willingness to learn new computer programs

• Ability to work effectively in a dynamic and fast-paced interprofessional environment

• Strong documentation skills with ability to record accurately to support team

• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you’re ready to build your career within mental health apply now and let us know why you would be a great addition to our team.