IME Team Administrator
Top Benefits
About the role
IME Team Administrator – iScope Clinics
Location: Mississauga/Toronto | Type: Full-Time | Environment: On-Site
About iScope Clinics:
iScope Clinics is Canada's leading interdisciplinary medical assessment and treatment centre specializing in Motor Vehicle Accident (MVA) assessments, Independent Medical Evaluations (IMEs), chronic pain, concussion, and neurological care. Our collaborative, physician-led team is committed to delivering the highest quality of patient care and assessment services.
Position Summary:
We are seeking a detail-oriented, experienced IME Team Administrator to lead and manage the day-to-day operations of our growing IME (Independent Medical Evaluation) department. Reporting directly to the President, the ideal candidate will possess in-depth knowledge of the IME process, demonstrate proficiency in drafting IME reports, conducting Quality Assurance (Q&A) reviews, and coordinating with physicians, lawyers, and insurers to ensure timely and accurate delivery of reports.
This is a leadership role with a balance of hands-on administrative tasks and oversight responsibilities, ideal for an individual with a strong understanding of the IME and MVA business landscape.
Key Responsibilities:
- Draft, edit, and format high-quality IME reports in collaboration with medical experts
- Conduct thorough Q&A reviews of IME reports ensuring clarity, compliance, and accuracy before submission
- Serve as the main administrative lead for the IME team across multiple clinic locations
- Act as a key liaison between assessors, insurers, legal teams, and clinic staff to facilitate smooth IME processing
- Oversee scheduling, coordination, and logistical arrangements of IMEs across iScope locations
- Track report progress, turnaround times, and ensure key performance indicators (KPIs) such as delivery timelines and report quality are met
- Implement and optimize administrative processes and standard operating procedures (SOPs) for the IME department
- Mentor, train, and guide junior IME administrative staff as needed
- Maintain detailed and organized records in compliance with privacy and regulatory standards
- Prepare regular status reports for the President and senior leadership on departmental performance
Qualifications:
- 3+ years of direct IME administrative experience in a medical, legal, or insurance environment
- Expertise in drafting and reviewing IME reports and performing comprehensive Q&A checks
- Proven ability to lead or supervise administrative teams in a clinic or corporate setting
- Strong understanding of the MVA, IME, and personal injury assessment process in Ontario
- Exceptional organizational, communication, and time management skills
- Proficiency with EMR systems and Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential and sensitive information with discretion and professionalism
- Detail-driven with a focus on accuracy and process improvement
- Post-secondary education in Health Administration, Paralegal, or a related field preferred
What We Offer:
- A dynamic, supportive, and collaborative clinic environment
- Competitive salary based on experience
- Opportunity to be a key leader in a growing organization
- Professional development and training opportunities
- Convenient locations across Mississauga and Toronto
Job Types: Full-time, Part-time
Pay: From $45,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
About iScope Concussion and Pain Clinics
iScope Concussion & Pain Clinics is Canada’s only national specialty medical and rehabilitation centre with a specialist-led multidisciplinary team ready to address all aspects of our patient's recovery. Our team includes sub-specialized physicians, nurse practitioners, rehabilitation professionals and technologists who are committed to advancing the care of concussion, pain, and neurological disorders. From testing and diagnosing to conducting treatment, we treat all physical, cognitive, emotional, and sleep-related symptoms under one roof.
With multiple facilities across Canada, iScope offers our patients accessible and timely care. Each location houses a comprehensive suite of on-site diagnostics, including EEG (electroencephalography), EMG (electromyography), Nerve-Conduction Studies/ EMG, home-based sleep studies, and neuro- ophthalmologic assessments. This allows for prompt and accurate diagnosis. Following diagnosis, treatment is individualized to your specific needs. Each location offers Physiotherapy, Kinesiology, Occupational Therapy, Physiatry (Rehabilitative Medicine), Psychiatry & Clinical Counselling, Social Work, Optometry & Vision Therapy, and Speech & Language Pathology, many of which are also offered virtually. In conjunction with treatment, we provide pharmacological interventions such as image guided nerve block injection, BotoxTM injections for spasticity, migraines and more.
IME Team Administrator
Top Benefits
About the role
IME Team Administrator – iScope Clinics
Location: Mississauga/Toronto | Type: Full-Time | Environment: On-Site
About iScope Clinics:
iScope Clinics is Canada's leading interdisciplinary medical assessment and treatment centre specializing in Motor Vehicle Accident (MVA) assessments, Independent Medical Evaluations (IMEs), chronic pain, concussion, and neurological care. Our collaborative, physician-led team is committed to delivering the highest quality of patient care and assessment services.
Position Summary:
We are seeking a detail-oriented, experienced IME Team Administrator to lead and manage the day-to-day operations of our growing IME (Independent Medical Evaluation) department. Reporting directly to the President, the ideal candidate will possess in-depth knowledge of the IME process, demonstrate proficiency in drafting IME reports, conducting Quality Assurance (Q&A) reviews, and coordinating with physicians, lawyers, and insurers to ensure timely and accurate delivery of reports.
This is a leadership role with a balance of hands-on administrative tasks and oversight responsibilities, ideal for an individual with a strong understanding of the IME and MVA business landscape.
Key Responsibilities:
- Draft, edit, and format high-quality IME reports in collaboration with medical experts
- Conduct thorough Q&A reviews of IME reports ensuring clarity, compliance, and accuracy before submission
- Serve as the main administrative lead for the IME team across multiple clinic locations
- Act as a key liaison between assessors, insurers, legal teams, and clinic staff to facilitate smooth IME processing
- Oversee scheduling, coordination, and logistical arrangements of IMEs across iScope locations
- Track report progress, turnaround times, and ensure key performance indicators (KPIs) such as delivery timelines and report quality are met
- Implement and optimize administrative processes and standard operating procedures (SOPs) for the IME department
- Mentor, train, and guide junior IME administrative staff as needed
- Maintain detailed and organized records in compliance with privacy and regulatory standards
- Prepare regular status reports for the President and senior leadership on departmental performance
Qualifications:
- 3+ years of direct IME administrative experience in a medical, legal, or insurance environment
- Expertise in drafting and reviewing IME reports and performing comprehensive Q&A checks
- Proven ability to lead or supervise administrative teams in a clinic or corporate setting
- Strong understanding of the MVA, IME, and personal injury assessment process in Ontario
- Exceptional organizational, communication, and time management skills
- Proficiency with EMR systems and Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential and sensitive information with discretion and professionalism
- Detail-driven with a focus on accuracy and process improvement
- Post-secondary education in Health Administration, Paralegal, or a related field preferred
What We Offer:
- A dynamic, supportive, and collaborative clinic environment
- Competitive salary based on experience
- Opportunity to be a key leader in a growing organization
- Professional development and training opportunities
- Convenient locations across Mississauga and Toronto
Job Types: Full-time, Part-time
Pay: From $45,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
About iScope Concussion and Pain Clinics
iScope Concussion & Pain Clinics is Canada’s only national specialty medical and rehabilitation centre with a specialist-led multidisciplinary team ready to address all aspects of our patient's recovery. Our team includes sub-specialized physicians, nurse practitioners, rehabilitation professionals and technologists who are committed to advancing the care of concussion, pain, and neurological disorders. From testing and diagnosing to conducting treatment, we treat all physical, cognitive, emotional, and sleep-related symptoms under one roof.
With multiple facilities across Canada, iScope offers our patients accessible and timely care. Each location houses a comprehensive suite of on-site diagnostics, including EEG (electroencephalography), EMG (electromyography), Nerve-Conduction Studies/ EMG, home-based sleep studies, and neuro- ophthalmologic assessments. This allows for prompt and accurate diagnosis. Following diagnosis, treatment is individualized to your specific needs. Each location offers Physiotherapy, Kinesiology, Occupational Therapy, Physiatry (Rehabilitative Medicine), Psychiatry & Clinical Counselling, Social Work, Optometry & Vision Therapy, and Speech & Language Pathology, many of which are also offered virtually. In conjunction with treatment, we provide pharmacological interventions such as image guided nerve block injection, BotoxTM injections for spasticity, migraines and more.