Top Benefits
Employee stock purchase program
Health benefits for employees and their families
Retirement and savings plans
About the role
Who you are
- Self-starter with experience at scale, focused on the value of technical services in delivering customer success
- 5+ years of experience in integration technologies for customer success in Procurement/AP Automation
- Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, Netsuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP
- Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge
- Proven hands on experience integrating with external supplier systems using standards like EDI, cXML etc
- Middleware Experience – IBM / TIBCO / SAP PI PO / ORACLE / Boomi
- Programming Language Experience – Ruby / Java / .NET
- Proficient with SQL and fundamental relational database concepts
What the job involves
- As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers
- Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and/or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively
- Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement
- Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations
- Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support
- Manage escalations and work with project managers to meet project timelines and quality standards
- Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design
Benefits
- Employee stock purchase program
- Health benefits for employees and their families
- Retirement and savings plans
- Flexible work environment
About Coupa Software
Software Development
1001-5000
Coupa makes margins multiply through its community-generated AI and industry leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Coupa is the margin multiplier company.
Top Benefits
Employee stock purchase program
Health benefits for employees and their families
Retirement and savings plans
About the role
Who you are
- Self-starter with experience at scale, focused on the value of technical services in delivering customer success
- 5+ years of experience in integration technologies for customer success in Procurement/AP Automation
- Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, Netsuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP
- Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge
- Proven hands on experience integrating with external supplier systems using standards like EDI, cXML etc
- Middleware Experience – IBM / TIBCO / SAP PI PO / ORACLE / Boomi
- Programming Language Experience – Ruby / Java / .NET
- Proficient with SQL and fundamental relational database concepts
What the job involves
- As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers
- Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and/or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively
- Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement
- Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations
- Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support
- Manage escalations and work with project managers to meet project timelines and quality standards
- Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design
Benefits
- Employee stock purchase program
- Health benefits for employees and their families
- Retirement and savings plans
- Flexible work environment
About Coupa Software
Software Development
1001-5000
Coupa makes margins multiply through its community-generated AI and industry leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Coupa is the margin multiplier company.