Top Benefits
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Flight Operations Crew Scheduling Department seeks a motivated, customer-oriented Flight Crew Scheduling Manager. Reporting to the Manager, Crew Scheduling Standards and Training, this role involves leading a team of Pilot Training Schedulers, ensuring effective performance and adherence to Standard Operating Procedures (SOPs).
Responsibilities include interpreting regulations, coordinating staffing and training plans, fostering communication between schedulers and pilots, and supporting corporate objectives related to operational integrity, on-time performance, and financial targets.
Responsibilities:
- Lead and manage a team of Pilot Training Schedulers, ensuring the effective performance of their duties.
- Recruit, train, coach, and provide timely feedback to Training Schedulers to maintain high proficiency standards and adherence to SOPs.
- Provide interpretation and direction on all matters pertaining to the application of the ALPA Collective Agreement, CARs regulations and monthly planning activities.
- Evaluate and coordinate staffing and training plans for fleet coverage.
- Maintain effective communication with key stakeholders, including Branch managers and cross-functional teams, to ensure their needs and expectations are thoroughly understood and met
- Develop and foster professional and customer-friendly communication between schedulers and pilots.
- Compile and regularly review key performance indicators (KPIs) to identify areas for improvement and ensure alignment with organizational goals.
- Develop and implement contingency plans to address unexpected disruptions in scheduling or training.
- Evaluate, recommend, implement, and manage scheduling processes and procedures to ensure maximum efficiency of the SIM and IOE planners.
- Support corporate product and operational integrity, on-time performance, and financial targets consistent with the Collective Agreements and Flight Operations branch objectives.
Qualifications
- Postgraduate degree in a related field (e.g., Business Administration, Aviation Management) or equivalent years of experience.
- Minimum of 3+ years of experience in SIM or IOE planning or Crew Scheduling.
- A demonstrated ability to professionally provide direction and leadership to staff members in a fast-changing environment.
- A demonstrated ability to make effective decisions in an environment of high pressure and stress.
- Very strong communication, interpersonal and organizational skills.
- Working knowledge of Crew Scheduling systems is an asset.
- The ability to deal professionally with conflictual situations.
- Available to work flexible varied shift when required.
- Working Knowledge of Canadian Aviation Regulations related to crew scheduling.
- Computer proficiency in Netline and Communicator an asset.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
Top Benefits
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Flight Operations Crew Scheduling Department seeks a motivated, customer-oriented Flight Crew Scheduling Manager. Reporting to the Manager, Crew Scheduling Standards and Training, this role involves leading a team of Pilot Training Schedulers, ensuring effective performance and adherence to Standard Operating Procedures (SOPs).
Responsibilities include interpreting regulations, coordinating staffing and training plans, fostering communication between schedulers and pilots, and supporting corporate objectives related to operational integrity, on-time performance, and financial targets.
Responsibilities:
- Lead and manage a team of Pilot Training Schedulers, ensuring the effective performance of their duties.
- Recruit, train, coach, and provide timely feedback to Training Schedulers to maintain high proficiency standards and adherence to SOPs.
- Provide interpretation and direction on all matters pertaining to the application of the ALPA Collective Agreement, CARs regulations and monthly planning activities.
- Evaluate and coordinate staffing and training plans for fleet coverage.
- Maintain effective communication with key stakeholders, including Branch managers and cross-functional teams, to ensure their needs and expectations are thoroughly understood and met
- Develop and foster professional and customer-friendly communication between schedulers and pilots.
- Compile and regularly review key performance indicators (KPIs) to identify areas for improvement and ensure alignment with organizational goals.
- Develop and implement contingency plans to address unexpected disruptions in scheduling or training.
- Evaluate, recommend, implement, and manage scheduling processes and procedures to ensure maximum efficiency of the SIM and IOE planners.
- Support corporate product and operational integrity, on-time performance, and financial targets consistent with the Collective Agreements and Flight Operations branch objectives.
Qualifications
- Postgraduate degree in a related field (e.g., Business Administration, Aviation Management) or equivalent years of experience.
- Minimum of 3+ years of experience in SIM or IOE planning or Crew Scheduling.
- A demonstrated ability to professionally provide direction and leadership to staff members in a fast-changing environment.
- A demonstrated ability to make effective decisions in an environment of high pressure and stress.
- Very strong communication, interpersonal and organizational skills.
- Working knowledge of Crew Scheduling systems is an asset.
- The ability to deal professionally with conflictual situations.
- Available to work flexible varied shift when required.
- Working Knowledge of Canadian Aviation Regulations related to crew scheduling.
- Computer proficiency in Netline and Communicator an asset.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.