About the role
Description Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.
Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.
Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.
Armour Transportation Systems is looking for a Terminal Clerk based out of our Bridgewater, NS location.
Position Overview: The Terminal Clerk plays a vital role in supporting the daily administrative and dispatch functions at the terminal. This position ensures the accurate entry and processing of essential data, effective coordination with drivers and internal teams, and the smooth flow of communication to maintain operational efficiency and exceptional service levels.
Key Responsibilities
- Perform timely and accurate data entry
- Check-in and check-out drivers efficiently
- Maintain undelivered reports and complete daily coding
- Ensure POD (Proof of Delivery) compliance
- Prepare and distribute On-Time Delivery reports
- Respond to customer tracing requests
- Support the OS&D (Over, Short, & Damaged) process, including dock checks
- Manage Hold for Pickup items
- Process AR miscellaneous transactions and cash collections
- Prepare terminal deposits and process credit card payments
- Scan and file paperwork (e.g., BOLs, PODs)
- Maintain and clean up the pickup screen
- Provide general dispatch support
- Order office supplies as needed
- Participate in scheduled calls and meetings (e.g., Terminal Admin calls)
- Coordinate timely delivery and pickup of freight using dispatch tools
- Communicate expectations clearly to drivers and ensure they have necessary documentation
- Verify that delivery trucks are properly manifested prior to departure
- Respond promptly to emails and phone inquiries
- Collaborate with Dispatch, Dock, Drivers, and other departments to meet customer requirements
- Escalate issues or concerns to the Terminal Manager or Supervisor
- Complete additional tasks or projects as assigned
Qualifications What We’re Looking For
- Strong time management and organizational skills
- Ability to multi-task and prioritize in a fast-paced environment
- Self-motivated with a proactive approach to tasks
- Outgoing and collaborative attitude
- Conflict resolution and negotiation skills
- Openness to giving and receiving constructive feedback
- Effective problem-solving and decision-making abilities
- Clear and professional communication skills
- Team-oriented mindset
- Flexibility to adapt to changing priorities and deadlines
- Consistent and professional demeanor
Education & Experience
- Industry-related experience preferred
- Certification through CITT or other industry credentials is an asset
- Experience with TMW Systems is an asset
- Proficiency in Microsoft Office, including Word and Excel
- Strong typing and data entry skills
About Armour Transportation Systems
At Armour, we let our managers manage and ensure they are listening, learning and communicating effectively with our customers and employees, throughout Atlantic Canada and our 26 terminal network. Everything we do is centered on our customer and the business of moving freight. As we add to our services we make sure everything ties together and provides our clients with a complete and fully integrated transportation and logistics package.
Being situated in Atlantic Canada has its advantages. The strong sense of community we've grown up with is fully integrated into our company's culture. What does that mean to our customers? It translates into relationships built on trust and mutual respect and the assurance that we will deliver on the promises over 1,900 members of our team commit to every day.
We are well positioned to act on behalf of our customers and partner carriers serving our region. These combined relationships give us added volume, creating higher efficiencies and service levels for our company. It extends our reach throughout North America and everyone benefits as a result. Our customers, fellow carriers and employees realize the rewards of our philosophy to find win-win opportunities in everything we do.
We're always flexible, and willing to change. Innovation has gone far beyond trucks and warehousing. Our people are innovative and continue to be the driving force of our organization.
About the role
Description Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.
Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.
Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.
Armour Transportation Systems is looking for a Terminal Clerk based out of our Bridgewater, NS location.
Position Overview: The Terminal Clerk plays a vital role in supporting the daily administrative and dispatch functions at the terminal. This position ensures the accurate entry and processing of essential data, effective coordination with drivers and internal teams, and the smooth flow of communication to maintain operational efficiency and exceptional service levels.
Key Responsibilities
- Perform timely and accurate data entry
- Check-in and check-out drivers efficiently
- Maintain undelivered reports and complete daily coding
- Ensure POD (Proof of Delivery) compliance
- Prepare and distribute On-Time Delivery reports
- Respond to customer tracing requests
- Support the OS&D (Over, Short, & Damaged) process, including dock checks
- Manage Hold for Pickup items
- Process AR miscellaneous transactions and cash collections
- Prepare terminal deposits and process credit card payments
- Scan and file paperwork (e.g., BOLs, PODs)
- Maintain and clean up the pickup screen
- Provide general dispatch support
- Order office supplies as needed
- Participate in scheduled calls and meetings (e.g., Terminal Admin calls)
- Coordinate timely delivery and pickup of freight using dispatch tools
- Communicate expectations clearly to drivers and ensure they have necessary documentation
- Verify that delivery trucks are properly manifested prior to departure
- Respond promptly to emails and phone inquiries
- Collaborate with Dispatch, Dock, Drivers, and other departments to meet customer requirements
- Escalate issues or concerns to the Terminal Manager or Supervisor
- Complete additional tasks or projects as assigned
Qualifications What We’re Looking For
- Strong time management and organizational skills
- Ability to multi-task and prioritize in a fast-paced environment
- Self-motivated with a proactive approach to tasks
- Outgoing and collaborative attitude
- Conflict resolution and negotiation skills
- Openness to giving and receiving constructive feedback
- Effective problem-solving and decision-making abilities
- Clear and professional communication skills
- Team-oriented mindset
- Flexibility to adapt to changing priorities and deadlines
- Consistent and professional demeanor
Education & Experience
- Industry-related experience preferred
- Certification through CITT or other industry credentials is an asset
- Experience with TMW Systems is an asset
- Proficiency in Microsoft Office, including Word and Excel
- Strong typing and data entry skills
About Armour Transportation Systems
At Armour, we let our managers manage and ensure they are listening, learning and communicating effectively with our customers and employees, throughout Atlantic Canada and our 26 terminal network. Everything we do is centered on our customer and the business of moving freight. As we add to our services we make sure everything ties together and provides our clients with a complete and fully integrated transportation and logistics package.
Being situated in Atlantic Canada has its advantages. The strong sense of community we've grown up with is fully integrated into our company's culture. What does that mean to our customers? It translates into relationships built on trust and mutual respect and the assurance that we will deliver on the promises over 1,900 members of our team commit to every day.
We are well positioned to act on behalf of our customers and partner carriers serving our region. These combined relationships give us added volume, creating higher efficiencies and service levels for our company. It extends our reach throughout North America and everyone benefits as a result. Our customers, fellow carriers and employees realize the rewards of our philosophy to find win-win opportunities in everything we do.
We're always flexible, and willing to change. Innovation has gone far beyond trucks and warehousing. Our people are innovative and continue to be the driving force of our organization.