Transitional Housing Worker **–**Housing Services (Full-Time, Permanent)

The Role and Opportunity

The Canadian Mental Health Association – Toronto Branch (CMHA Toronto) is seeking a Transitional Housing Worker for our congregate housing site near Lawrence Ave West and Weston Rd. This position is part of our Housing Services program and will provide on-site residential support to individuals living with mental illness, who are experiencing homelessness, and who have been involved with the criminal justice system.

Salary: $54,124 – $59,147

Hours: 35 per week (Monday to Friday, varied schedule)

About CMHA Toronto

CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

• Provide direct support to residents including social recreational programming, conflict resolution, crisis prevention and intervention
• Conducting monthly unit inspections at the sites
• Foster a sense of community and promote social inclusion among residents
• Advocate for housing stability and help residents understand their rights under the Residential Tenancies Act
• Maintain a safe, clean, and secure environment by conducting unit inspections and facilitating tenant meetings
• Serve as an Agent of the Landlord, supporting lease compliance and housing policies
• Build strong connections with community services and liaise with support staff
• Maintain accurate records of daily interactions, client notes, reports, and program documentation

Skills You Bring

• Post Secondary Degree/Diploma in Social Work, Social Sciences or a related field
• Minimum 2 years of experience working with individuals facing mental health challenges (residential experience an asset)
• Familiarity with supportive housing, the Residential Tenancies Act, and the Ontario Housing Tribunal
• Experience with the criminal justice system, concurrent disorders, and homelessness
• Strong crisis intervention, interpersonal, and conflict resolution skills
• Demonstrated commitment to anti-oppression, anti-racism, and non-homophobic approaches
• Experience working with diverse communities

Why Choose CMHA Toronto?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.

Our benefits include:

• Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
• Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
• Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
• Work-life balance and flexibility – to ensure you have time for the things that matter to you
• Annual Professional Development Funding for career learning and advancement
• Work with like-minded, passionate individuals and make an impact on mental health service delivery
• Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace—it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.