Top Benefits
About the role
Union/Affiliation:
C.U.P.E. Local 3338
Pay range:
25.44 Hourly Plus 14% in Lieu of Benefits
SFU Department Descr:
IT Services - Audio Visual
Position Grade:
5
of openings:
15
Biweekly Hours:
varies
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
IT Services Audio Visual provides the necessary tools for teaching and learning.
About the Role
Provides support and assistance to clients (students, faculty and staff) of SFU as well as external customers in audio visual (events), minor hardware and software issues and network connectivity. Provides support in ensuring the timely setup, operation and tear down of classroom and events according to the client's requests. Ensures quality customer service and professionalism. Responsible for logging, prioritizing and actively resolving incidents as well as client requests for service and proper management and quality control of AV inventory.
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.
Top Benefits
About the role
Union/Affiliation:
C.U.P.E. Local 3338
Pay range:
25.44 Hourly Plus 14% in Lieu of Benefits
SFU Department Descr:
IT Services - Audio Visual
Position Grade:
5
of openings:
15
Biweekly Hours:
varies
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
IT Services Audio Visual provides the necessary tools for teaching and learning.
About the Role
Provides support and assistance to clients (students, faculty and staff) of SFU as well as external customers in audio visual (events), minor hardware and software issues and network connectivity. Provides support in ensuring the timely setup, operation and tear down of classroom and events according to the client's requests. Ensures quality customer service and professionalism. Responsible for logging, prioritizing and actively resolving incidents as well as client requests for service and proper management and quality control of AV inventory.
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.