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Senior Operation Analyst

Raas Infotek15 days ago
Senior Level
contract

About the role

Hi,

I hope you are doing well.

We have an urgent below position .If you are interested, please share your updated resume with the rate expectation.

Role: Senior Operation Analyst

Location: Remote-Canada

Job description:

IAM Ping

UID Operate Services

• Ticket Management

• Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management.

• Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact.

• Facilitate support case resolution with the vendor

• Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication

• Support IdP SAML Certificate Renewal and SP SAML Certificate update

• Update OneUID Wiki and keep it up to date.

• Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed)

Application On-boarding Support

• Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP’s Ping Engineering team

On-going Development & Change Management

• LDAP Gateway version upgrade & Conduct post upgrade monitoring

• Perform configuration changes at Ping Federate end like

o IdP Adapters, Selectors creations and updates

o Update existing HTML/Messages templates

o Create and Update Authentication Policy Tree and Fragments

o Create and Update OAuth ATMs, OIDC Policies

o Create and Update PingID Policies

Audit & Compliance Support

• Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information

• Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.

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Thanks & Regards,

Anil Kumar

Raas Infotek Corporation.

262 Chapman Road, Suite 105A,

Newark, DE -19702

Direct No: 302-286-9932 Ext: 133

Email: anil.kumar@raasinfotek.com

About Raas Infotek

IT Services and IT Consulting
201-500

Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.