Top Benefits
About the role
Tutor Doctor is more than just in-home and remote tutoring—it’s a mission to make a difference in the lives of families and students across our community. When you join Tutor Doctor, you become part of a passionate, close-knit team that values creativity, growth, and genuine connections.
We’re currently looking for an enthusiastic, bubbly, and people-loving Client Family Manager to join our small and supportive team in the Surrey/Langley area.
Are you…
- Someone who lights up a room with your positive energy?
- A confident talker who genuinely loves connecting with people over the phone?
- Passionate about education and the impact it can make on a student’s life?
- Looking for a role that offers meaning, flexibility, and a chance to grow?
If you said yes, you might be the perfect fit for our team!
This role is ideal for a parent looking for flexible work, or a recent graduate eager to start a career in client relations or education services.
What You’ll Do
- Be the friendly voice of Tutor Doctor—your main role is connecting with our amazing families
- Build relationships and provide personalized solutions for their tutoring needs
- Work closely with our Tutor Manager and HR Coordinator to find the best tutor match for every student
- Follow up with families regularly and maintain strong, lasting relationships
- Solve problems with a smile and make sure families always feel heard and cared for
- Track and manage client information using CRM software
- Attend marketing events and support institutional partnerships
- Drive renewals and referrals to help grow our impact
What We Offer
- Competitive hourly wage + monthly commission
- Three weeks vacation (plus flexible summer, winter & spring breaks!)
- Discount on tutoring services
- Extensive training and ongoing mentorship
- The opportunity to make a real impact in your community
- A fun, collaborative team that truly supports one another
- Future growth potential, including franchise ownership opportunities
Who You Are
- A natural conversationalist—cheerful, upbeat, and comfortable talking to anyone
- Someone who thrives on the phone and loves getting to know new people
- Passionate about helping students succeed and supporting families
- Detail-oriented, organized, and great at managing multiple tasks
- Self-motivated and able to work independently
Your Background
- 2+ years in customer service or client-facing roles
- Strong communication skills (verbal and written)
- Proficiency with Microsoft Office and CRM tools
- Empathetic, patient, and culturally aware
- University or college degree preferred
Bonus Points For
- Background in education or tutoring
- Sales experience
- Second language
- Degree or diploma in Education, Business, Marketing, or related fields
About Us
Tutor Doctor Pacific has been proudly serving the Fraser Valley, Burnaby, and North Shore since 2009. We've received numerous awards including Franchisee of the Year, Top Performer, and Best Tutoring in Surrey. We serve private families and also partner with organizations such as Worksafe BC, ICBC, and the Autism Funding Unit.
Successful applicants must pass a criminal background check.
Ready to Join the Tutor Doctor Family?
We’d love to hear from you! Please send your resume and a cover letter letting us know why you’d be a great addition to our team.
Job Type: Full-time
Pay: $20.00-$23.00 per hour
Expected hours: 30 – 38 per week
Additional pay:
- Commission pay
Benefits:
- Dental care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-06-23
About Tutor Doctor
Tutor Doctor is the fastest growing and top ranked in-home education franchise on the market.
Why?
Years ago, parents were expected to play taxi driver and haul their children who needed tutoring help across town, where they would sit in yet another classroom-type setting.
Never mind that these kids were struggling because of the classroom setting. Never mind that the family had to break up their time at home, so Sally could get the help she needed. Never mind that the families’ bank accounts dwindled because of the expensive, inconvenient tutoring franchises that were out there.
In 2003, when we saw how successful our in-home education business was working for us, we turned to franchising to give students across the globe a fighting chance at success.
It occurred to us that the biggest way we could help these struggling students was to make it as easy on them as we made it on their parents.
We meet students in their homes, on their schedules, and price it so that not only wealthy families can afford the educational advantage tutoring offers.
We have worked tirelessly to develop a model to figure out a way to give business owners who were interested in making a difference in the lives of children and their families a means to do just that, without actually being a tutor themselves.
Today, we have over 500 units in 16 countries and have helped almost 300,000 individuals around the world! We give a FREE consultation to evaluate the possible tutor/student relationship, to build a personalized map for the student’s success.
Because this approach is so powerful, 7 out of 10 consultations close with an average enrollment value of $2,346 and a 59% profit margin, making our tutoring business one of the most successful and fastest-growing on the market.
And because we don’t build brick and mortar classrooms for students to sit in, our in-home tutoring franchisees are some of the most profitable franchisees you’ll find.
www.TutorDoctorOpportunity.com
Top Benefits
About the role
Tutor Doctor is more than just in-home and remote tutoring—it’s a mission to make a difference in the lives of families and students across our community. When you join Tutor Doctor, you become part of a passionate, close-knit team that values creativity, growth, and genuine connections.
We’re currently looking for an enthusiastic, bubbly, and people-loving Client Family Manager to join our small and supportive team in the Surrey/Langley area.
Are you…
- Someone who lights up a room with your positive energy?
- A confident talker who genuinely loves connecting with people over the phone?
- Passionate about education and the impact it can make on a student’s life?
- Looking for a role that offers meaning, flexibility, and a chance to grow?
If you said yes, you might be the perfect fit for our team!
This role is ideal for a parent looking for flexible work, or a recent graduate eager to start a career in client relations or education services.
What You’ll Do
- Be the friendly voice of Tutor Doctor—your main role is connecting with our amazing families
- Build relationships and provide personalized solutions for their tutoring needs
- Work closely with our Tutor Manager and HR Coordinator to find the best tutor match for every student
- Follow up with families regularly and maintain strong, lasting relationships
- Solve problems with a smile and make sure families always feel heard and cared for
- Track and manage client information using CRM software
- Attend marketing events and support institutional partnerships
- Drive renewals and referrals to help grow our impact
What We Offer
- Competitive hourly wage + monthly commission
- Three weeks vacation (plus flexible summer, winter & spring breaks!)
- Discount on tutoring services
- Extensive training and ongoing mentorship
- The opportunity to make a real impact in your community
- A fun, collaborative team that truly supports one another
- Future growth potential, including franchise ownership opportunities
Who You Are
- A natural conversationalist—cheerful, upbeat, and comfortable talking to anyone
- Someone who thrives on the phone and loves getting to know new people
- Passionate about helping students succeed and supporting families
- Detail-oriented, organized, and great at managing multiple tasks
- Self-motivated and able to work independently
Your Background
- 2+ years in customer service or client-facing roles
- Strong communication skills (verbal and written)
- Proficiency with Microsoft Office and CRM tools
- Empathetic, patient, and culturally aware
- University or college degree preferred
Bonus Points For
- Background in education or tutoring
- Sales experience
- Second language
- Degree or diploma in Education, Business, Marketing, or related fields
About Us
Tutor Doctor Pacific has been proudly serving the Fraser Valley, Burnaby, and North Shore since 2009. We've received numerous awards including Franchisee of the Year, Top Performer, and Best Tutoring in Surrey. We serve private families and also partner with organizations such as Worksafe BC, ICBC, and the Autism Funding Unit.
Successful applicants must pass a criminal background check.
Ready to Join the Tutor Doctor Family?
We’d love to hear from you! Please send your resume and a cover letter letting us know why you’d be a great addition to our team.
Job Type: Full-time
Pay: $20.00-$23.00 per hour
Expected hours: 30 – 38 per week
Additional pay:
- Commission pay
Benefits:
- Dental care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-06-23
About Tutor Doctor
Tutor Doctor is the fastest growing and top ranked in-home education franchise on the market.
Why?
Years ago, parents were expected to play taxi driver and haul their children who needed tutoring help across town, where they would sit in yet another classroom-type setting.
Never mind that these kids were struggling because of the classroom setting. Never mind that the family had to break up their time at home, so Sally could get the help she needed. Never mind that the families’ bank accounts dwindled because of the expensive, inconvenient tutoring franchises that were out there.
In 2003, when we saw how successful our in-home education business was working for us, we turned to franchising to give students across the globe a fighting chance at success.
It occurred to us that the biggest way we could help these struggling students was to make it as easy on them as we made it on their parents.
We meet students in their homes, on their schedules, and price it so that not only wealthy families can afford the educational advantage tutoring offers.
We have worked tirelessly to develop a model to figure out a way to give business owners who were interested in making a difference in the lives of children and their families a means to do just that, without actually being a tutor themselves.
Today, we have over 500 units in 16 countries and have helped almost 300,000 individuals around the world! We give a FREE consultation to evaluate the possible tutor/student relationship, to build a personalized map for the student’s success.
Because this approach is so powerful, 7 out of 10 consultations close with an average enrollment value of $2,346 and a 59% profit margin, making our tutoring business one of the most successful and fastest-growing on the market.
And because we don’t build brick and mortar classrooms for students to sit in, our in-home tutoring franchisees are some of the most profitable franchisees you’ll find.
www.TutorDoctorOpportunity.com