Front Receptionist/Sales Position
Top Benefits
About the role
We are looking for someone that is quick on their feet and is able to multi-task all while keeping a professional and polite manner to clients. Our front receptionist staff known for their welcoming, kind and knowledgeable representation of Dogtopia. You will be responsible for the following duties:
- Greeting customers, visitors in a friendly and professional manner while maintaining a tidy and presentable reception area.
- Operate a multi-line phone system answering inbound calls, transferring or redirecting customers in a courteous manner, handling customer inquiries and being able to multi-task
- Perform administrative duties such as updating clients information online, typing correspondence emails to clients (new and current) and operating between 5 different system softwares
- Ensure weekly and monthly sales are achieved. Bonuses available for targets reached
- Strive for high customer ratings (google, facebook etc)
- Create and maintain relationships with pet parents
- Other duties as assigned.
CANDIDATES MUST BE OVER 18 AND ELIGIBLE TO WORK IN CANADA!
As the Front Desk Receptionist (Shift Lead) you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.
-
Must be comfortable to be around dogs of all sizes and have a love of dogs
-
Fast learner with computers and new systems
-
Approachable personality with new clients and building relationships
Job Types: Part-time, Casual
Pay: $17.20-$19.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application question(s):
- Do you have a valid Driver's License?
Education:
- Secondary School (required)
Experience:
- Administrative: 2 years (preferred)
- Professional Dog Care: 1 year (preferred)
Work Location: In person
About Dogtopia
Dogtopia is one of the early pioneers of dog daycare and leaders in the pet services industry. With more than 270+ stores open and 350+ in development, Dogtopia is the largest provider of specialty dog daycare in the US. We are a full-service dog daycare with boarding, training, and spa services that's been showing dogs the love since 2002. Under new ownership since 2015, Dogtopia is now the fastest-growing franchise in the $144B Pet Industry. Dogtopians are committed to chasing the highest standards of safety and professionalism while making it the "Most Exciting Day Ever" for your furry family members.
Front Receptionist/Sales Position
Top Benefits
About the role
We are looking for someone that is quick on their feet and is able to multi-task all while keeping a professional and polite manner to clients. Our front receptionist staff known for their welcoming, kind and knowledgeable representation of Dogtopia. You will be responsible for the following duties:
- Greeting customers, visitors in a friendly and professional manner while maintaining a tidy and presentable reception area.
- Operate a multi-line phone system answering inbound calls, transferring or redirecting customers in a courteous manner, handling customer inquiries and being able to multi-task
- Perform administrative duties such as updating clients information online, typing correspondence emails to clients (new and current) and operating between 5 different system softwares
- Ensure weekly and monthly sales are achieved. Bonuses available for targets reached
- Strive for high customer ratings (google, facebook etc)
- Create and maintain relationships with pet parents
- Other duties as assigned.
CANDIDATES MUST BE OVER 18 AND ELIGIBLE TO WORK IN CANADA!
As the Front Desk Receptionist (Shift Lead) you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.
-
Must be comfortable to be around dogs of all sizes and have a love of dogs
-
Fast learner with computers and new systems
-
Approachable personality with new clients and building relationships
Job Types: Part-time, Casual
Pay: $17.20-$19.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application question(s):
- Do you have a valid Driver's License?
Education:
- Secondary School (required)
Experience:
- Administrative: 2 years (preferred)
- Professional Dog Care: 1 year (preferred)
Work Location: In person
About Dogtopia
Dogtopia is one of the early pioneers of dog daycare and leaders in the pet services industry. With more than 270+ stores open and 350+ in development, Dogtopia is the largest provider of specialty dog daycare in the US. We are a full-service dog daycare with boarding, training, and spa services that's been showing dogs the love since 2002. Under new ownership since 2015, Dogtopia is now the fastest-growing franchise in the $144B Pet Industry. Dogtopians are committed to chasing the highest standards of safety and professionalism while making it the "Most Exciting Day Ever" for your furry family members.