Dealer Network Specialist
Top Benefits
About the role
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need We are looking for a Dealer Network Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are You
- Solutions focused with strong relationship building and influencing skills?
- A critical thinker and an effective problem solver in a fast-paced environment?
As the Dealer Network Specialist , you are responsible for the curation of Element’s network of Dealers. You will help drive a superior client experience by ensuring a network with broad coverage and minimizing overall cost for dealer service fees.
A Day in the Life
- Support business growth by leveraging our strategic supplier's capabilities and develop and maintain a nation-wide supplier network providing best in class service for Courtesy Deliveries and Out-of-Stock purchases
- Perform data, statistical and geographical analysis on extensive database of 100,000+ vehicle transactions per year, to enable strategic development and planning for the distribution network.
- Maximize the benefit of the distribution network by partnering with commercial team to drive customer utilization and streamline processes.
- Ensure we are appropriately providing visibility to supplier options and fees to drivers & clients placing orders in Elements ordering system
- Help navigate the complexities of EV dealers related to country and state-specific requirements for incentives
- Negotiate and resolve escalated and complex transactional issues with suppliers using conflict management and influencing skills
- Improve internal processes by reducing cost and cycle times including, but not limited to; minimizing dealer diverts, improved reporting including increased use of eDealer, increasing dealer compliance with contractual obligations.
Requirements
- High School Diploma, 2 or 4-year degree preferred
- 2 years experience in Business to Business customer service operations and/or process analysis
- Experience working cross-functionally to support teams with various objectives
- Proficient with Microsoft Office applications, especially Excel
- Excellent analytical skills and ability to identify insights from large data sets
- Familiarity with dealer services a plus
The hiring base salary range for this position is $54,400 to $74,800 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s In It For You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
About Element Fleet Management
Element Fleet Management (TSX: EFN) is a global leader in fleet management, driven by a single Purpose: to Move the world through intelligent mobility. We provide a superior client experience and tailored mobility solutions, along with deep and broad expertise to help our clients achieve extraordinary results. As fleet experts, we make the complicated simple for our clients, allowing them to focus on their business. Put your fleet in the hands of our dedicated professionals, who will help you reduce your costs, navigate the ever-changing landscape of , and manage your business across the entire fleet lifecycle. For more information, visit www.elementfleet.com or call (800) 665-9744.
Dealer Network Specialist
Top Benefits
About the role
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need We are looking for a Dealer Network Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are You
- Solutions focused with strong relationship building and influencing skills?
- A critical thinker and an effective problem solver in a fast-paced environment?
As the Dealer Network Specialist , you are responsible for the curation of Element’s network of Dealers. You will help drive a superior client experience by ensuring a network with broad coverage and minimizing overall cost for dealer service fees.
A Day in the Life
- Support business growth by leveraging our strategic supplier's capabilities and develop and maintain a nation-wide supplier network providing best in class service for Courtesy Deliveries and Out-of-Stock purchases
- Perform data, statistical and geographical analysis on extensive database of 100,000+ vehicle transactions per year, to enable strategic development and planning for the distribution network.
- Maximize the benefit of the distribution network by partnering with commercial team to drive customer utilization and streamline processes.
- Ensure we are appropriately providing visibility to supplier options and fees to drivers & clients placing orders in Elements ordering system
- Help navigate the complexities of EV dealers related to country and state-specific requirements for incentives
- Negotiate and resolve escalated and complex transactional issues with suppliers using conflict management and influencing skills
- Improve internal processes by reducing cost and cycle times including, but not limited to; minimizing dealer diverts, improved reporting including increased use of eDealer, increasing dealer compliance with contractual obligations.
Requirements
- High School Diploma, 2 or 4-year degree preferred
- 2 years experience in Business to Business customer service operations and/or process analysis
- Experience working cross-functionally to support teams with various objectives
- Proficient with Microsoft Office applications, especially Excel
- Excellent analytical skills and ability to identify insights from large data sets
- Familiarity with dealer services a plus
The hiring base salary range for this position is $54,400 to $74,800 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s In It For You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
About Element Fleet Management
Element Fleet Management (TSX: EFN) is a global leader in fleet management, driven by a single Purpose: to Move the world through intelligent mobility. We provide a superior client experience and tailored mobility solutions, along with deep and broad expertise to help our clients achieve extraordinary results. As fleet experts, we make the complicated simple for our clients, allowing them to focus on their business. Put your fleet in the hands of our dedicated professionals, who will help you reduce your costs, navigate the ever-changing landscape of , and manage your business across the entire fleet lifecycle. For more information, visit www.elementfleet.com or call (800) 665-9744.