JOB INFORMATION
Requisition ID: 11438
Number of Vacancies: 1
Department: Stations (20000017) - Station Services (30000213)
Salary Information: $61,880.00 - $77,368.20
Pay Scale Group: 5SA
Employment Type: Regular (On-Site)
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: June 4, 2025
Last Day to Apply: June 10, 2025
Reports to: Manager, Station Services

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

Come join our team at this exciting time for the position of Senior Clerk, Station Services!

What You Will Do

This role performs a variety of clerical and administrative duties to support the day-to-day operations of the section. The role also provides coverage for the department's Administrative Assistant/other support staff as required.

In addition:

• Assist and/or coordinate the daily administrative activities of the department/section.

• Facilitate the procurement of supplies, materials and services for the section/department.

• Prepare and/or assist with the preparation of correspondence and/or documentation on behalf of the department/section in accordance with its standards.

• Assist with the monitoring, tracking and updating of information/data/records, ensuring accuracy and following up as required.

• Process or assist with the processing of documentation, reports, data, with accuracy, and manage and maintain these documents, records, files, following established procedures and within established timelines.

• Input payroll related data into the Online Attendance Reporting System (OARS).

• Distribute and track various TTC employee items (e.g. employee pass, keys, vouchers, etc.).

• Liaise with other colleagues/support staff, other departments, and/or external parties concerning routine matters under the direction of department staff.

• May participate in and/or assist with department/section activities or events as directed.

• Assist with other duties and tasks and provide back up support as required.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also be participating in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

• Use office technology, software and applications
• Maintain documentation and historical records
• Plan and organize activities / projects to meet section and organizational goals
• Create, document, and manage information and records

What Qualifications Do You Bring?

• Your educational background will consist of the completion of secondary school education in a relevant discipline, or a combination of education, training and experience deemed to be equivalent.
• You have sound knowledge of modern office methods, practices, procedures and equipment.
• You are proficient in the use of a personal computer and related software applications and computer systems relevant to the work (e.g. Microsoft Office, Internet Explorer, MMS, PPIN, OARS, Maximo, etc.).
• You possess good keyboarding skills, basic mathematics and good organizational skills to meet established deadlines.
• You have good oral and written communication skills for the purpose of exchanging and obtaining information.
• You must have or quickly acquire knowledge of the TTC, Operations Group and Stations Department policies, practices and procedures relating to the work.
• Must have or quickly acquire a sound knowledge of the TTC’s purchasing practices and procedures, and sections of the collective agreement relevant to the work (e.g. issuance of clothing, safety shoe allowance, etc.).
• Familiarity with relevant units, parts, materials, supplies and terminology pertaining to the operation of the various groups including Janitors, Building Servicepersons, Relampers, Luxalon Cleaners and Heavy Cleaning Crews would be an asset.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.