Visitor Services Clerk (Part-Time)
About the role
We are looking for enthusiastic, fun, and motivated people who love to interact with people of all ages and can provide a positive, lasting experience with our visitors!
The Visitor Services Clerk is the first point of contact with our visitors at the Saskatchewan Science Centre and Kramer IMAX Theatre. Visitor Services Clerks present themselves in a consistent and professional manner and always strive for best level of customer service at all times. They may be asked to work in a variety of locations throughout our building such as at the IMAX Concession, Front Desk, and Atom + Geek, in addition to working special events.
So what makes a great Visitor Services Clerk? A big, welcoming smile and a fun-loving personality! We'll teach you all about our computer system, how to make the best movie theatre popcorn in the province, and everything you need to know about our very own S.C.I.E.N.C.E. customer service principles in order to provide the best customer service in the province! Visitor Services Clerk should be enthusiastic and personable, willing to actively engage with our visitors and with welcoming and friendly way.
The candidate must possess an excellent customer service-oriented skill set, clear communication skills for our large, diverse group of customers and an outstanding work ethic.
Visitor Services Clerks perform a range of duties, including, but not limited to:
- Selling admission to the Saskatchewan Science Centre and Kramer IMAX Theatre; working in our Concession to make, prepare and sell various food items; ushering our visitors into the theatre and ensuring admission is valid; performing our famous IMAX speech, and much more.
- Visitor Services Clerks will need to provide friendly, helpful, and knowledgeable guest services for our special event functions.
- Working with the Visitor Services Supervisor, they will assist in the setup of any internal or external special events including the moving and setting up of tables, chairs, linens, etc. as determined by the requirements of the special event.
- Visitor Services Clerks, working with the Retail Supervisor, will provide general retail assistance, including stocking shelves, facing merchandise, and general sales knowledge in the Atom + Geek Science Shop.
- Visitor Services Clerks are responsible for maintaining the cleanliness of locations as Front Desk, Concession, the Kramer IMAX Theatre lobbies, etc., while also working hand-in-hand with the Science Centre Maintenance team on ensuring public washrooms and facilities are cleaned, stocked, and ready for use.
- Visitor Services Clerks may be asked to carry out other tasks and duties as assigned within the provision of Visitor Services in order to provide the best possible experience for our visitors.
The ideal candidate should possess:
- Strong interpersonal skills with an outstanding customer service skill set and a positive, welcoming, and open attitude towards co-workers and visitors.
- Strong verbal and written communication skills.
- Proficiency in basic computer programs.
- Ability to logically analyze situations and provide responsible, accurate responses.
- Ability to work calmly and comfortably in a fast-paced, public work environment.
- Clean and up-to-date criminal record check.
- Previous customer service experience in a fast paced, intense work environment is strongly beneficial.
- Previous experience in hospitality is beneficial.
- Be able to lift and carry up to 30 pounds.
- Be able to work on your feet for an extended period of time.
- Food Safety Course Level 1 and First Aid / CPR training are also beneficial.
Start Date: ASAP
Hours of Work: This is a part-time position and falls under the salary grid level 1. This is an in-scope position with the UFCW Local #1400. Hours will be very limited for until the winter.
This position may require extended evening shift work until 2:30am in addition to weekday and weekend shifts. The Kramer IMAX Theatre is open 7 days a week and for extended hours. The Science Centre is currently open, Wednesday through Sunday.
If you’re interested in this position, please send your resume and cover letter as soon as possible to tjacobs@sasksciencecentre.com.
Job Type: Part-time
Pay: $15.25 per hour
Schedule:
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
About Saskatchewan Science Centre
We provide our guests with the opportunity to experience new things, be curious, and learn in a fun and innovative way. It is often daunting to learn the Archimedes Principle or the Ideal Gas Law, but kids of all ages love watching our hot air balloon expand and float to the ceiling. We give families and classrooms the opportunity to work together to build a house, a car, or a robot and build on and react to each other's ideas. And when you learn a little, it wets your appetite to learn more. It compels you to ask How does that work? What does that do? What happens if I change this?
The Saskatchewan Science Centre offers many services for business as well, including facility rentals such as two boardrooms, two theatres - including the Kramer IMAX theatre, a full-service restaurant facility for private functions, and a vast gallery space. You can even rent the exhibit floor for private functions!
Our staff has also developed an excellent curriculum of adult education programs including team-building exercises to improve the way that your staff works together and give their creativity a boost.
We also offer a Corporate Membership program that allows any business, no matter how big or how small, to play a critical role in developing skills in innovation, creativity, and to promote science, technology, engineering, and mathematics (STEM) to a new generation of Saskatchewanians!
Visitor Services Clerk (Part-Time)
About the role
We are looking for enthusiastic, fun, and motivated people who love to interact with people of all ages and can provide a positive, lasting experience with our visitors!
The Visitor Services Clerk is the first point of contact with our visitors at the Saskatchewan Science Centre and Kramer IMAX Theatre. Visitor Services Clerks present themselves in a consistent and professional manner and always strive for best level of customer service at all times. They may be asked to work in a variety of locations throughout our building such as at the IMAX Concession, Front Desk, and Atom + Geek, in addition to working special events.
So what makes a great Visitor Services Clerk? A big, welcoming smile and a fun-loving personality! We'll teach you all about our computer system, how to make the best movie theatre popcorn in the province, and everything you need to know about our very own S.C.I.E.N.C.E. customer service principles in order to provide the best customer service in the province! Visitor Services Clerk should be enthusiastic and personable, willing to actively engage with our visitors and with welcoming and friendly way.
The candidate must possess an excellent customer service-oriented skill set, clear communication skills for our large, diverse group of customers and an outstanding work ethic.
Visitor Services Clerks perform a range of duties, including, but not limited to:
- Selling admission to the Saskatchewan Science Centre and Kramer IMAX Theatre; working in our Concession to make, prepare and sell various food items; ushering our visitors into the theatre and ensuring admission is valid; performing our famous IMAX speech, and much more.
- Visitor Services Clerks will need to provide friendly, helpful, and knowledgeable guest services for our special event functions.
- Working with the Visitor Services Supervisor, they will assist in the setup of any internal or external special events including the moving and setting up of tables, chairs, linens, etc. as determined by the requirements of the special event.
- Visitor Services Clerks, working with the Retail Supervisor, will provide general retail assistance, including stocking shelves, facing merchandise, and general sales knowledge in the Atom + Geek Science Shop.
- Visitor Services Clerks are responsible for maintaining the cleanliness of locations as Front Desk, Concession, the Kramer IMAX Theatre lobbies, etc., while also working hand-in-hand with the Science Centre Maintenance team on ensuring public washrooms and facilities are cleaned, stocked, and ready for use.
- Visitor Services Clerks may be asked to carry out other tasks and duties as assigned within the provision of Visitor Services in order to provide the best possible experience for our visitors.
The ideal candidate should possess:
- Strong interpersonal skills with an outstanding customer service skill set and a positive, welcoming, and open attitude towards co-workers and visitors.
- Strong verbal and written communication skills.
- Proficiency in basic computer programs.
- Ability to logically analyze situations and provide responsible, accurate responses.
- Ability to work calmly and comfortably in a fast-paced, public work environment.
- Clean and up-to-date criminal record check.
- Previous customer service experience in a fast paced, intense work environment is strongly beneficial.
- Previous experience in hospitality is beneficial.
- Be able to lift and carry up to 30 pounds.
- Be able to work on your feet for an extended period of time.
- Food Safety Course Level 1 and First Aid / CPR training are also beneficial.
Start Date: ASAP
Hours of Work: This is a part-time position and falls under the salary grid level 1. This is an in-scope position with the UFCW Local #1400. Hours will be very limited for until the winter.
This position may require extended evening shift work until 2:30am in addition to weekday and weekend shifts. The Kramer IMAX Theatre is open 7 days a week and for extended hours. The Science Centre is currently open, Wednesday through Sunday.
If you’re interested in this position, please send your resume and cover letter as soon as possible to tjacobs@sasksciencecentre.com.
Job Type: Part-time
Pay: $15.25 per hour
Schedule:
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
About Saskatchewan Science Centre
We provide our guests with the opportunity to experience new things, be curious, and learn in a fun and innovative way. It is often daunting to learn the Archimedes Principle or the Ideal Gas Law, but kids of all ages love watching our hot air balloon expand and float to the ceiling. We give families and classrooms the opportunity to work together to build a house, a car, or a robot and build on and react to each other's ideas. And when you learn a little, it wets your appetite to learn more. It compels you to ask How does that work? What does that do? What happens if I change this?
The Saskatchewan Science Centre offers many services for business as well, including facility rentals such as two boardrooms, two theatres - including the Kramer IMAX theatre, a full-service restaurant facility for private functions, and a vast gallery space. You can even rent the exhibit floor for private functions!
Our staff has also developed an excellent curriculum of adult education programs including team-building exercises to improve the way that your staff works together and give their creativity a boost.
We also offer a Corporate Membership program that allows any business, no matter how big or how small, to play a critical role in developing skills in innovation, creativity, and to promote science, technology, engineering, and mathematics (STEM) to a new generation of Saskatchewanians!