Senior Business Operations Coordinator - Canada
Top Benefits
About the role
Job Details
Req ID:
R010546
Location:
Mississauga, ON, CA - [Remote/Home-Based]
Category:
Commercial
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.
As a key member of the Canada Leadership Team (CLT), the Senior Business Coordinator plays a critical role in enabling operational excellence, strategic planning, and the effective execution of business priorities across the affiliate.
The role provides executive-level administrative, project management, and strategic coordination support to the General Manager and the broader Leadership Team. This individual leads cross-functional and affiliate-level initiatives, oversees internal operations such as onboarding and governance processes, and ensures the smooth running of leadership workflows and internal communications.
The role is central to promoting employee experience and operational consistency and serves as a liaison across departments, global teams, vendors, and compliance functions.
Key Responsibilities:
1. Strategic & Operational Leadership
- Partner with the GM to drive execution of strategic and operational priorities, including tracking key affiliate-wide initiatives, leadership objectives, and cross-functional deliverables.
- Lead and deliver affiliate-wide projects and initiatives (e.g., Employee Experience, Strategic Planning Cycle, Canada Remix Days).
- Actively contribute to operational planning and execution of business activities and continuously identify and implement process improvements.
2. Leadership Team Coordination
- Manage all aspects of Canada LT meetings, including cadence, agenda development, logistics, minute-taking, and action tracking.
- Oversee the LT calendar and ensure alignment of team activities, affiliate events, and strategic cycles.
- Lead or support key workstreams on behalf of the GM, including Affiliate Experience and internal communications.
3. Administrative & Executive Support
- Manage internal systems and ways of working to support effective LT operations.
- Prepare contracts and process invoices and legal agreements using Jazz tools and systems
4. Budget & Financial Oversight
- Manage administrative and LT budgets in partnership with Finance and the GM.
- Coordinate purchase requisitions, accruals, POs, invoice reconciliation, and vendor payments in collaboration with Finance Shared Services.
5. Event & Meeting Planning
- Plan and execute internal meetings, off-sites, cycle meetings, and affiliate events, ensuring alignment with employee experience goals.
- Coordinate logistics for congresses and internal/external engagements involving HCPs or Jazz Canada employees.
- Collaborate with regional teams to support strategic event planning.
6. Onboarding, Offboarding & Employee Experience
- Own and manage the onboarding process for new hires, including coordination of equipment, systems access, training, and team introductions.
- Oversee employee offboarding processes in collaboration with HR and IT.
- Support the Elements of Jazz committee (overseeing culture initiatives) and internal engagement and recognition programs.
7. Governance, Compliance & Office Oversight
- Ensure compliance with Jazz policies, SOPs, and industry codes (e.g., IMC).
- Maintain affiliate governance documentation and records.
- Provide oversight for Mississauga office facilities and support cross-functional compliance tasks.
- Lead use of internal tools (Workday, SAP, Coupa, engagementNOW, Jazz Learn) to ensure operational compliance and consistency.
8. Cross-Functional Collaboration & Vendor Management
- Act as a liaison to global stakeholders, vendors, and cross-border teams to facilitate communication and resolve issues promptly.
- Represent Canada affiliate in internal international initiatives as required.
9. Leadership & Coaching
- Provide functional leadership and mentorship to the Business Support Coordinator, fostering alignment and operational consistency.
- Promote a collaborative, high-performance culture across the affiliate through effective leadership and support of internal initiatives.
Required Knowledge, Skills, and Abilities
- Strong business acumen with ability to translate strategic goals into executable plans.
- Advanced organizational, multitasking, and prioritization skills in a fast-paced environment.
- High degree of professionalism, discretion, and integrity.
- Excellent written and verbal communication skills; bilingualism in French is an asset.
- Strong interpersonal and influencing skills with the ability to engage stakeholders at all levels.
- Proven project management capabilities, including cross-functional coordination and data analysis.
- High proficiency in Microsoft Office Suite and enterprise systems (SAP, Workday, Coupa, Concur, etc.).
- Sound understanding of industry codes and compliance frameworks (e.g., IMC).
- Proactive problem-solver with a continuous improvement mindset.
Required / Preferred Education and Experience
- Bachelor's degree in Business Administration, Life Sciences, or a related field.
- Extensive experience in business operations, executive support, or project management, preferably in the pharmaceutical or life sciences industry.
- Prior experience working with senior leaders and managing cross-functional initiatives in a matrixed organization.
- Experience managing budgets, contracts, and vendor relationships in a compliance-focused environment.
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR CANADA BASED CANDIDATES ONLY
Jazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.
For this role, the full and complete base pay range is: $0.00 - $0.00
Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.
At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
About Jazz Pharmaceuticals
Jazz Pharmaceuticals plc (Nasdaq: JAZZ), is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are focused on developing life-changing medicines for people with serious diseases—often with limited or no options—so they can live their lives more fully. By transforming biopharmaceutical discoveries into novel medicines, we are working to give people around the world the opportunity to redefine what’s possible – to make the “small wins” big again.
Founded in 2003 and headquartered in Dublin, Ireland, Jazz Pharmaceuticals has a significant corporate presence in Palo Alto, CA and Philadelphia, PA and in England in London, Oxford and Cambridge, with manufacturing facilities in Ireland, England and Italy. We maintain a highly collaborative culture where employees focus on how they can be successful and accomplish positive results by exemplifying the company’s core values: integrity, collaboration, passion, innovation and the pursuit of excellence.
Together, we are experts, analysts, specialists, advocates, scientists and professionals all with diverse backgrounds and perspectives. Working together, we are proud to support patients, innovate and bring new medicines to patients with critical unmet needs.
Please see our website at www.jazzpharma.com for more information. For information on recruitment, please visit https://careers.jazzpharma.com/. For guidelines on engaging with Jazz on social media, please visit https://bit.ly/2OaMOuq.
Senior Business Operations Coordinator - Canada
Top Benefits
About the role
Job Details
Req ID:
R010546
Location:
Mississauga, ON, CA - [Remote/Home-Based]
Category:
Commercial
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.
As a key member of the Canada Leadership Team (CLT), the Senior Business Coordinator plays a critical role in enabling operational excellence, strategic planning, and the effective execution of business priorities across the affiliate.
The role provides executive-level administrative, project management, and strategic coordination support to the General Manager and the broader Leadership Team. This individual leads cross-functional and affiliate-level initiatives, oversees internal operations such as onboarding and governance processes, and ensures the smooth running of leadership workflows and internal communications.
The role is central to promoting employee experience and operational consistency and serves as a liaison across departments, global teams, vendors, and compliance functions.
Key Responsibilities:
1. Strategic & Operational Leadership
- Partner with the GM to drive execution of strategic and operational priorities, including tracking key affiliate-wide initiatives, leadership objectives, and cross-functional deliverables.
- Lead and deliver affiliate-wide projects and initiatives (e.g., Employee Experience, Strategic Planning Cycle, Canada Remix Days).
- Actively contribute to operational planning and execution of business activities and continuously identify and implement process improvements.
2. Leadership Team Coordination
- Manage all aspects of Canada LT meetings, including cadence, agenda development, logistics, minute-taking, and action tracking.
- Oversee the LT calendar and ensure alignment of team activities, affiliate events, and strategic cycles.
- Lead or support key workstreams on behalf of the GM, including Affiliate Experience and internal communications.
3. Administrative & Executive Support
- Manage internal systems and ways of working to support effective LT operations.
- Prepare contracts and process invoices and legal agreements using Jazz tools and systems
4. Budget & Financial Oversight
- Manage administrative and LT budgets in partnership with Finance and the GM.
- Coordinate purchase requisitions, accruals, POs, invoice reconciliation, and vendor payments in collaboration with Finance Shared Services.
5. Event & Meeting Planning
- Plan and execute internal meetings, off-sites, cycle meetings, and affiliate events, ensuring alignment with employee experience goals.
- Coordinate logistics for congresses and internal/external engagements involving HCPs or Jazz Canada employees.
- Collaborate with regional teams to support strategic event planning.
6. Onboarding, Offboarding & Employee Experience
- Own and manage the onboarding process for new hires, including coordination of equipment, systems access, training, and team introductions.
- Oversee employee offboarding processes in collaboration with HR and IT.
- Support the Elements of Jazz committee (overseeing culture initiatives) and internal engagement and recognition programs.
7. Governance, Compliance & Office Oversight
- Ensure compliance with Jazz policies, SOPs, and industry codes (e.g., IMC).
- Maintain affiliate governance documentation and records.
- Provide oversight for Mississauga office facilities and support cross-functional compliance tasks.
- Lead use of internal tools (Workday, SAP, Coupa, engagementNOW, Jazz Learn) to ensure operational compliance and consistency.
8. Cross-Functional Collaboration & Vendor Management
- Act as a liaison to global stakeholders, vendors, and cross-border teams to facilitate communication and resolve issues promptly.
- Represent Canada affiliate in internal international initiatives as required.
9. Leadership & Coaching
- Provide functional leadership and mentorship to the Business Support Coordinator, fostering alignment and operational consistency.
- Promote a collaborative, high-performance culture across the affiliate through effective leadership and support of internal initiatives.
Required Knowledge, Skills, and Abilities
- Strong business acumen with ability to translate strategic goals into executable plans.
- Advanced organizational, multitasking, and prioritization skills in a fast-paced environment.
- High degree of professionalism, discretion, and integrity.
- Excellent written and verbal communication skills; bilingualism in French is an asset.
- Strong interpersonal and influencing skills with the ability to engage stakeholders at all levels.
- Proven project management capabilities, including cross-functional coordination and data analysis.
- High proficiency in Microsoft Office Suite and enterprise systems (SAP, Workday, Coupa, Concur, etc.).
- Sound understanding of industry codes and compliance frameworks (e.g., IMC).
- Proactive problem-solver with a continuous improvement mindset.
Required / Preferred Education and Experience
- Bachelor's degree in Business Administration, Life Sciences, or a related field.
- Extensive experience in business operations, executive support, or project management, preferably in the pharmaceutical or life sciences industry.
- Prior experience working with senior leaders and managing cross-functional initiatives in a matrixed organization.
- Experience managing budgets, contracts, and vendor relationships in a compliance-focused environment.
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR CANADA BASED CANDIDATES ONLY
Jazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.
For this role, the full and complete base pay range is: $0.00 - $0.00
Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.
At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
About Jazz Pharmaceuticals
Jazz Pharmaceuticals plc (Nasdaq: JAZZ), is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are focused on developing life-changing medicines for people with serious diseases—often with limited or no options—so they can live their lives more fully. By transforming biopharmaceutical discoveries into novel medicines, we are working to give people around the world the opportunity to redefine what’s possible – to make the “small wins” big again.
Founded in 2003 and headquartered in Dublin, Ireland, Jazz Pharmaceuticals has a significant corporate presence in Palo Alto, CA and Philadelphia, PA and in England in London, Oxford and Cambridge, with manufacturing facilities in Ireland, England and Italy. We maintain a highly collaborative culture where employees focus on how they can be successful and accomplish positive results by exemplifying the company’s core values: integrity, collaboration, passion, innovation and the pursuit of excellence.
Together, we are experts, analysts, specialists, advocates, scientists and professionals all with diverse backgrounds and perspectives. Working together, we are proud to support patients, innovate and bring new medicines to patients with critical unmet needs.
Please see our website at www.jazzpharma.com for more information. For information on recruitment, please visit https://careers.jazzpharma.com/. For guidelines on engaging with Jazz on social media, please visit https://bit.ly/2OaMOuq.