Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Accountabilities:

• Serves actively as a member of the Senior Management Team, and Leadership Team
• Serves as the Employer Co -Chair of the Labor Management Committee
• Serves as an Employer Representative of the Collective Bargaining Team
• Serves on the Community Advisory Council for The Salvation Army
• Serves as the Employer Representative for Occupational Health & Safety and Environmental Management

Written and Verbal Communication

• Develop and document business requirements, process and reports as needed
• Develop and document options and recommendations to issues and problems
• Support key stakeholders in understanding the implications of options and decisions

Reporting

• Ensures the Mission of The Salvation Army is exemplified in the performance of all job responsibilities and through personal example

• Ensures ministry objectives and goals are consistently accomplished and a missional focus is applied to all program initiatives with a specific focus on:

• Program and Contract requirements

• Occupational Health & Safety

• Environmental Management

• Facility Maintenance

• Providing leadership to Direct Reports to provide oversight into all aspects of operations as it relates to the following Departments and Programs:

• Direct Report – Community Ministries Program Supervisor - Campbell River - Department - Community & Family Services, including the following programs:

Family Services Community Kitchen Christmas Campaign Fundraising Dinner Bell

• Direct Report – Shelter Supervisor – Department – Sheltering Services, including the following programs:

Emergency Shelter Second Stage Housing

• Direct Report – Thrift Store Manager – Department – Thrift Stores, including the following programs:

Main Thrift Store

• Works with the Management Team in the preparation of a program operating budget. Monitors and is directly responsible for the financial performance of the above programs.
• Works with the Management Team to create and implement strategic plans and is directly responsible for those goals related to Community Programs.
• Is responsible for the development and upkeep of policies and procedures for Community Ministries programs in consultation with Corps Officer, senior management and/or frontline supervisors
• Networks with non-Salvation Army government and community social agencies and service providers to coordinate resources for the benefit of clients
• Engages in ongoing planning to ensure programming reflects client needs as these may evolve in our changing socioeconomic climate
• Actively participates in the weekly Management and monthly Leadership Meeting
• Negotiates contracts for approval by administration, including Social Services, Lease agreements, and operational contracts such as HVAC, water treatment, snow cleaning, electrical, major renovations, new construction etc.
• Sources and maintains a list of qualified contractors for trades often needed
• Arranges for purchases of major goods and services, including recommendations for selection of contractors and supervision of them
• Monitors the inventory of tools, equipment, and other assets and ensures that it is kept current; ensures that the annual inventory check is conducted, and PMS is updated
• Develops and implements operational plans for both maintenance and housekeeping, including benchmarks for services and preventative scheduling for the structures, mechanical plants, vehicles, telephone systems, security systems, computer and network systems, laundry facilities, video systems, alarm systems, kitchen facilities (including compressors, fridge’s freezers, stoves, convection ovens, furnishings, etc.).
• Performs other duties as assigned

CRITICAL RELATIONSHIP MANAGEMENT

The Community Ministries Director will work alongside the Corps Officers and members of management group at Ocean Crest to ensure the Mission of The Salvation Army is carried out.

Governance Boards and Councils: None

Internal:

• See above

External:

• See above

MANAGERIAL/Technical Leadership RESPONSIBILITY:

• Directly responsible hiring, orientating, training, and evaluating concert with Territorial/Divisional standards and collective agreements

• Directly responsible for discipline and termination in concert with Territorial standards; submits and acts on incident reports; deals with complaints, with approval from the Corps Officer.

• Actively participates in interviewing potential employees along with Employee Designate.

• Provides direction and supervision to all Community Ministries Staff so that they may develop and to ensure that they work together to achieve the purpose of the organization and enhance the Mission of the Salvation Army.

FINANCIAL AND MATERIALS MANAGEMENT:

• The incumbent is directly for preparing annual budgets or revenue projections for the department; monitors departmental expenditure; may liaise with auditors or funding officials. He/She has input to new policies and procedures pertaining to the management of financial resources. Works with the Management Team in the preparation of an operating budget. Monitors and is directly responsible for the financial performance of the above programs.

WORKING CONDITIONS:

The incumbent’s work environment is typically in an office environment. The following disagreeable work conditions may exist:

• Work-related stress
• Angry and abusive people
• Verbal abuse
• Frequent interruptions and multitasking
• Temperature variations (i.e. front door opening and closing)
• Equipment and general office noise (i.e. people talking, phones ringing)
• Pressure with timelines

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications and Certifications:

The successful job applicant will have completed up to two (2) years of Community College. Business management would be an asset.

Food Safe Level I First Aid Certification WHIMIS Training ( will provide training ) Non-violent Crisis Intervention ( will provide training) Fluent spoken and written English Valid Driver’s license and clean driver’s abstract Criminal Record Check

Experience and Skilled Knowledge Requirements

• One year but less than three years of prior related experience, including experience in a wide range of social service programs, managing people and resources, and communicating orally and in writing with government officials and/or funders.

Skills and Capabilities (examples provided below):

• Attention to detail, problem solving and analytical skills.
• Strong organization skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.