Top Benefits
About the role
Job Overview:
We are seeking a part time Night Auditor/ Front Desk Agent to join our team. The ideal candidate will be required to be trained for overnight shifts from 11:30PM-7:30AM as well as able to work evening shifts from 3PM- 11PM. The candidate will be the first point of contact for guests, providing exceptional customer service and representing our hotel in a professional manner.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations
- Process payments and maintain guest accounts
- Ensure the front desk area is clean and organized
Experience:
- Previous experience in a similar role, preferably in a hotel setting
- Proficiency with phone systems and strong phone etiquette
- Excellent customer service skills with a focus on hospitality
- Ability to communicate effectively with guests and team members
- Experience in guest services or front desk operations
This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you have a passion for providing exceptional service and enjoy working in a fast-paced setting, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From $19.75 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- On call
- Weekends only
Work Location: In person
Application deadline: 2025-07-31
Expected start date: 2025-06-26
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Top Benefits
About the role
Job Overview:
We are seeking a part time Night Auditor/ Front Desk Agent to join our team. The ideal candidate will be required to be trained for overnight shifts from 11:30PM-7:30AM as well as able to work evening shifts from 3PM- 11PM. The candidate will be the first point of contact for guests, providing exceptional customer service and representing our hotel in a professional manner.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations
- Process payments and maintain guest accounts
- Ensure the front desk area is clean and organized
Experience:
- Previous experience in a similar role, preferably in a hotel setting
- Proficiency with phone systems and strong phone etiquette
- Excellent customer service skills with a focus on hospitality
- Ability to communicate effectively with guests and team members
- Experience in guest services or front desk operations
This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you have a passion for providing exceptional service and enjoy working in a fast-paced setting, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From $19.75 per hour
Benefits:
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- On call
- Weekends only
Work Location: In person
Application deadline: 2025-07-31
Expected start date: 2025-06-26
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.