About the role
About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Toronto, Ontario, Canada (Hybrid)
We are looking for a DevOps Analyst to join our team in Toronto!
The DevOps Analyst / Systems Administrator will support the deployment, configuration, and support of Siemens Polarion ALM on AWS and IBM Doors, with a strong emphasis on automation, cloud infrastructure, and operational reliability. This role involves maintaining and optimizing CI/CD pipelines, managing hybrid Windows and Linux environments, and ensuring the performance, availability, and security of enterprise applications across both cloud and on-premises infrastructure. Applies technical expertise in AWS, container orchestration with EKS and Helm, and a collaborative mindset to support cross-functional teams and resolve complex infrastructure and application issues.
Key Accountabilities:
- Support the deployment, configuration, and support of IBM Doors and Siemens Polarion on Amazon EKS using Helm
- Maintain CI/CD pipelines for seamless and automated deployments
- Maintain and troubleshoot both Windows and Linux servers in cloud and on-prem environments
- Monitor application health, performance, and security using standard logging and monitoring tools (e.g., CloudWatch, Prometheus, Grafana)
- Provide Level 2/3 support for Polarion and associated DevOps tooling
- Troubleshoot infrastructure and application issues in cloud environments
- Collaborate with developers, QA, and IT operations to ensure reliable delivery and uptime
- Update documentation and runbooks for all deployed services and processes
Key Requirements:
- Bachelor’s Degree in Computer Science or a related field, or an equivalent combination of education and experience
- 5+ years of experience in DevOps, SRE, or Systems Administration roles
- Proficiency in Windows and Linux server administration, including patching, user management, and performance tuning
- Strong experience with AWS services, especially EKS, EC2, S3, IAM, and VPC
- Experience deploying and supporting Polarion ALM or other complex enterprise applications
- Practical experience with DOORS and knowledge of DOORS feature customization
- Hands-on experience with container orchestration and Docker-based deployments
- Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions)
- Solid scripting skills in Bash, Python, DXL (Doors), or similar
- Excellent problem-solving and communication skills
Preferred Qualifications:
- Preferred AWS and Kubernetes certifications (e.g., AWS DevOps Engineer, CKA)
- Advanced experience with EKS, Helm, and container orchestration
- Experience and knowledge of Platform Engineering
- Experience in a similar role within a fast-paced environment and collaborative team
- Strong communication and collaboration skills
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
About Hitachi Rail
Hitachi Rail is committed to driving a sustainable mobility transition and helping every passenger, customer and community enjoy more connected, seamless and sustainable transport. Hitachi Rail is a trusted partner to operators around the world with expertise across every part of the rail ecosystems – from manufacture and maintenance of rolling stock to digital signalling and smart operational systems. In FY23, the company had revenues of €7bn with 24,000 employees across over 50 countries, and it invests in its diverse and talented teams. Drawing on the wider Hitachi group companies, Hitachi Rail furthers the development of digital innovation and new technologies to help pioneer resilient and sustainable solutions.
About the role
About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Toronto, Ontario, Canada (Hybrid)
We are looking for a DevOps Analyst to join our team in Toronto!
The DevOps Analyst / Systems Administrator will support the deployment, configuration, and support of Siemens Polarion ALM on AWS and IBM Doors, with a strong emphasis on automation, cloud infrastructure, and operational reliability. This role involves maintaining and optimizing CI/CD pipelines, managing hybrid Windows and Linux environments, and ensuring the performance, availability, and security of enterprise applications across both cloud and on-premises infrastructure. Applies technical expertise in AWS, container orchestration with EKS and Helm, and a collaborative mindset to support cross-functional teams and resolve complex infrastructure and application issues.
Key Accountabilities:
- Support the deployment, configuration, and support of IBM Doors and Siemens Polarion on Amazon EKS using Helm
- Maintain CI/CD pipelines for seamless and automated deployments
- Maintain and troubleshoot both Windows and Linux servers in cloud and on-prem environments
- Monitor application health, performance, and security using standard logging and monitoring tools (e.g., CloudWatch, Prometheus, Grafana)
- Provide Level 2/3 support for Polarion and associated DevOps tooling
- Troubleshoot infrastructure and application issues in cloud environments
- Collaborate with developers, QA, and IT operations to ensure reliable delivery and uptime
- Update documentation and runbooks for all deployed services and processes
Key Requirements:
- Bachelor’s Degree in Computer Science or a related field, or an equivalent combination of education and experience
- 5+ years of experience in DevOps, SRE, or Systems Administration roles
- Proficiency in Windows and Linux server administration, including patching, user management, and performance tuning
- Strong experience with AWS services, especially EKS, EC2, S3, IAM, and VPC
- Experience deploying and supporting Polarion ALM or other complex enterprise applications
- Practical experience with DOORS and knowledge of DOORS feature customization
- Hands-on experience with container orchestration and Docker-based deployments
- Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions)
- Solid scripting skills in Bash, Python, DXL (Doors), or similar
- Excellent problem-solving and communication skills
Preferred Qualifications:
- Preferred AWS and Kubernetes certifications (e.g., AWS DevOps Engineer, CKA)
- Advanced experience with EKS, Helm, and container orchestration
- Experience and knowledge of Platform Engineering
- Experience in a similar role within a fast-paced environment and collaborative team
- Strong communication and collaboration skills
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
About Hitachi Rail
Hitachi Rail is committed to driving a sustainable mobility transition and helping every passenger, customer and community enjoy more connected, seamless and sustainable transport. Hitachi Rail is a trusted partner to operators around the world with expertise across every part of the rail ecosystems – from manufacture and maintenance of rolling stock to digital signalling and smart operational systems. In FY23, the company had revenues of €7bn with 24,000 employees across over 50 countries, and it invests in its diverse and talented teams. Drawing on the wider Hitachi group companies, Hitachi Rail furthers the development of digital innovation and new technologies to help pioneer resilient and sustainable solutions.