Role: Group Account Director

Office Policy: (Hybrid)

In this role, you'll report into the Managing Director and will provide strategic and tactical leadership across multi-million-dollar engagements, while keeping abreast of daily project activities. You're experienced with identifying clients' business needs, working with creative, in-house studio, and Consumer Connections (media) teams to understand, define, and build effective solutions that generate measurable results.

Ideal candidate will:

• Thrive in an entrepreneurial environment and be known as forward-thinking and solutions-oriented
• Have integrated advertising agency experience managing multiple portfolios of clients’ businesses
• Have a passion and genuine interest in multicultural marketing
• Have an ability to build trusting and respectful relationships with your clients and internal teams
• Be strategically minded with a strong ability to troubleshoot with clients and team members
• Instill confidence from all team members and clients that you can solve a business problem
• Demonstrate a driver personality and be highly organized
• Show the ability to lead a team, lead the client, and not just manage them
• Anticipate a client’s needs, not waiting for them to ask the question

Qualifications:

• 10–15 years of experience working in an agency environment with experience in both traditional (TV/radio/OOH) and digital
• Senior level enough to not just lead, but grow the business organically.
• Ability to build trusting and respectful relationships with clients and internal teams
• High level of understanding regarding insights and strategy
• Experience managing teams of 5+ individuals
• Ability to manage long-term, multi-million-dollar engagements with numerous stakeholders and projects
• Comfortable interacting with clients at various levels and industry backgrounds, from C-Suite to administrative support staff
• Strong ability to manage and set client expectations

Leadership

• Provide strong leadership and counsel to clients to help them identify issues and opportunities
• Lead integration across the entire integrated grid; drive cohesion and connection
• Together with EM’s executive team, hold the highest standards for the EM product
• Contribute to the vision, direction, and culture of EM via participation in the leadership team

Business Partnering

• Be seen by the client as a trusted partner truly vested in their success
• Maintain a deep and thorough understanding of the client’s business and category
• Collaboration & Partnerships
• Build strong, trustful relationships with senior clients and work to establish wide client relationships across all EM team members
• Model and build strong, collaborative, and open relationships with EM team members

Strategic Thinking

• Lead in the accurate identification of the problem to be solved and appropriate options
• Ability to think on your feet

Creative Championing

• In partnership with creative and strategy leads, ensure the creative product is delivered against EM’s creative vision and standards
• Responsible for educating and fostering a desire for creative excellence from the client
• Responsible for building a desire to produce excellent creative product within the account team

Skillful Communication

• Possess persuasive and commanding presentation skills
• Adapt communications to different team member levels to ensure understanding
• Ensure all team members (including leadership) are up to date on business as required

Account Management

• Ultimately responsible for:
• Revenue, financial targets, and organic growth
• Account staffing, fit, and workload management
• Attention to detail and high QC standards
• Leadership of the day-to-day execution

Mentoring/Development

• Responsible for the growth and development of all members of their account team
• Expected to establish strong, trustful relationships with team members to foster team collaboration and positive attitude

Attitude + Culture Contribution

• Demonstrate a positive and helpful attitude
• Maintain a collaborative attitude with other Group Account Directors