About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!

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For more information, visit www.symcor.ca

The Product Owner 1 for Payment Processing Solutions will be responsible for defining and delivering product capabilities that support the end-to-end lifecycle of payment transactions. This role focuses on optimizing transaction workflows, ensuring operational efficiency, and integrating with financial systems and clearing platforms. The ideal candidate will have experience in high-volume payment environments and a strong understanding of financial messaging standards.

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

About The Role:

• Define and prioritize product features and enhancements with a strong focus on payment processing systems, which is a critical must-have area for this role.
• Strong experience working in Agile environments is essential – candidates must be comfortable with Agile methodologies, ceremonies, and iterative product development.
• Strong communication skills to effectively guide and support teams working in or transitioning from Waterfall environments.
• Collaborate with cross-functional teams to ensure timely and high-quality delivery of product increments.
• Work closely with stakeholders to gather requirements and translate them into user stories.
• Ensure compliance with financial regulations and internal audit requirements.
• Monitor product performance and identify opportunities for optimization.
• Support integration with external financial systems and clearinghouses.
• Participate in sprint planning, reviews, and retrospectives.

What You Need to Succeed: Education:

• Bachelor’s Degree in Business, Computer Science, or a related field

Experience:

• 3+ years of experience as a Product Owner or Business Analyst in a financial services or payments environment.
• Strong understanding of payment processing systems and transaction workflows.
• Experience working in agile development environments.
• Excellent communication and stakeholder management skills.
• Proficiency with tools such as JIRA and Confluence

Skill Requirements

• Payment’s expertise is a must – candidates should have hands-on experience with payment systems or platforms.
• Agile experience required – must be comfortable working in Agile teams and participating in Agile ceremonies.
• Strong communication skills – essential for guiding and supporting teams, especially those transitioning from Waterfall environments.
• Knowledge, and experience within the financial services industry considered a plus
• Excellent knowledge of, and experience with managing backlogs for digital products
• Experience as Product Owner with products at every stage of the product development lifecycle (from ideation to release)
• Experience in conducting user research and soliciting feedback from customers
• Excellent facilitation skills to conduct requirements gathering sessions and reviews with stakeholders and customers

What’s In It For You At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.