About the role
PRIMARY FUNCTION
The Housekeeper/Room Attendant is responsible for upholding the highest standards of cleanliness and guest service in all guest rooms. This role demands attention to detail, a commitment to excellence, and a friendly, courteous approach to guest interactions. The position is vital in creating a welcoming, comfortable, and safe environment for our guests.
REPORTS TO
Housekeeping Manager/Assistant Housekeeping Manager/Housekeeping Supervisor
HOURS
As required
DUTIES & RESPONSIBILITIES
- Clean, sanitize, and prepare rooms to company standards.
- Make beds, replace linens, remove trash, and refresh amenities.
- Vacuum, mop, dust, and polish furniture and fixtures
- Identify and report maintenance needs or safety hazards.
- Report Lost & Found items.
- Manage laundry, garbage, recycling, and cleaning supplies.
- Prepare cleaning equipment and restock carts at end of shift.
- Support team members in completing shared workloads.
- Provide excellent customer service and exceed guest expectations.
- Comply with all safety procedures and protocols.
- Other duties as assigned.
EXPERIENCE
-
Previous experience in housekeeping is preferred but not mandatory.
-
Exceptional attention to detail and customer service orientation.
-
Ability to stand, bend, lift up to 30 lbs., and perform physical tasks.
-
Professional team player with problem solving abilities.
-
Responsible, punctual, and dependable.
-
Willing to work flexible hours in all weather conditions.
Please note that only applicants selected for further consideration will be contacted.
Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.
We look forward to receiving your application.
About Canadian Rocky Mountain Resorts
CRMR offers three rustic mountain lodges in the Canadian Rockies – Buffalo Mountain Lodge in Banff, Alberta, Emerald Lake Lodge near Field, British Columbia, and Deer Lodge in Lake Louise, Alberta – as well Canadian Rocky Mountain Ranch, The Lake House Restaurant and Urban Butcher in Calgary.
From the earliest days in the 1980s when we acquired Emerald Lake Lodge, we have been dedicated to ensuring that our mountain lodges and urban restaurants and shops reflect the beauty and adventure of life in Western Canada.
As an organization that is family-owned and operated, we hope your experience with CRMR makes you feel part of our family.
CRMR FAMILY OF COMPANIES
Lodges
Buffalo Mountain Lodge Banff, Alberta
Deer Lodge Lake Louise, Alberta
Emerald Lake Lodge Field, British Columbia
Restaurant
The Lake House Calgary, Alberta
Other
Bulmers Pointe Kootney, British Columbia
Canadian Rocky Mountain Ranch Calgary, Alberta
Urban Butcher Calgary, Alberta
CRMR Laundry Calgary, Alberta
About the role
PRIMARY FUNCTION
The Housekeeper/Room Attendant is responsible for upholding the highest standards of cleanliness and guest service in all guest rooms. This role demands attention to detail, a commitment to excellence, and a friendly, courteous approach to guest interactions. The position is vital in creating a welcoming, comfortable, and safe environment for our guests.
REPORTS TO
Housekeeping Manager/Assistant Housekeeping Manager/Housekeeping Supervisor
HOURS
As required
DUTIES & RESPONSIBILITIES
- Clean, sanitize, and prepare rooms to company standards.
- Make beds, replace linens, remove trash, and refresh amenities.
- Vacuum, mop, dust, and polish furniture and fixtures
- Identify and report maintenance needs or safety hazards.
- Report Lost & Found items.
- Manage laundry, garbage, recycling, and cleaning supplies.
- Prepare cleaning equipment and restock carts at end of shift.
- Support team members in completing shared workloads.
- Provide excellent customer service and exceed guest expectations.
- Comply with all safety procedures and protocols.
- Other duties as assigned.
EXPERIENCE
-
Previous experience in housekeeping is preferred but not mandatory.
-
Exceptional attention to detail and customer service orientation.
-
Ability to stand, bend, lift up to 30 lbs., and perform physical tasks.
-
Professional team player with problem solving abilities.
-
Responsible, punctual, and dependable.
-
Willing to work flexible hours in all weather conditions.
Please note that only applicants selected for further consideration will be contacted.
Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.
We look forward to receiving your application.
About Canadian Rocky Mountain Resorts
CRMR offers three rustic mountain lodges in the Canadian Rockies – Buffalo Mountain Lodge in Banff, Alberta, Emerald Lake Lodge near Field, British Columbia, and Deer Lodge in Lake Louise, Alberta – as well Canadian Rocky Mountain Ranch, The Lake House Restaurant and Urban Butcher in Calgary.
From the earliest days in the 1980s when we acquired Emerald Lake Lodge, we have been dedicated to ensuring that our mountain lodges and urban restaurants and shops reflect the beauty and adventure of life in Western Canada.
As an organization that is family-owned and operated, we hope your experience with CRMR makes you feel part of our family.
CRMR FAMILY OF COMPANIES
Lodges
Buffalo Mountain Lodge Banff, Alberta
Deer Lodge Lake Louise, Alberta
Emerald Lake Lodge Field, British Columbia
Restaurant
The Lake House Calgary, Alberta
Other
Bulmers Pointe Kootney, British Columbia
Canadian Rocky Mountain Ranch Calgary, Alberta
Urban Butcher Calgary, Alberta
CRMR Laundry Calgary, Alberta