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Retail Business Manager

Kent Homesabout 1 month ago
Bouctouche, New Brunswick
Senior Level
full_time

About the role

Job Description Reporting to and working with the Director of Sales and Marketing, the Retail Business Manager is responsible for delivering against the sales targets within our retail network. The Retail Business Manager will be expected to establish and execute sales activities to achieve business objectives. Working in a fast-paced, demanding environment, s/he efficiently manages work across internal and external units and can adapt as required to meet new deadlines and manage our valued customer’s expectations. S/he leadership is essential towards delivering the best-in-class customer experience in line with the company’s vision and values.

Responsibilities

  • Deliver turnkey sales processes that will meet and exceed the retail networks’ expectations
  • Manage retailer relationships, including identifying and resolving concerns in collaboration with sales team and other stakeholders.
  • Develop sales performance targets and continuously report against them
  • Generate reports to present to internal stakeholder
  • Monitor and manage sales sample inventories within our customer network
  • Assist in generating communication documents and presentations to continuously keep our retail network highly informed.
  • Identify new business opportunities for the company and work with the sales team to create a strategic plan to deliver against those opportunities
  • Monitor competitive landscape and local market trends
  • Assist with open house, home shows and other related activities
  • Act as a source of market intelligence and market needs internally and represent the company at events as required

Qualifications

  • A minimum of five (5) years selling experience preferably in housing /construction industry, or Business to Business environment
  • Post-Secondary education would be an asset
  • Proven capacity to open new opportunities, close business, and manage the sales cycle
  • Strong consultative selling approach including listening, questioning, persuading.
  • Experience using customer relationship management database (CRM)
  • Proficient in MS Office Suite, including Office, Excel, and PowerPoint
  • Excellent interpersonal, communication (written and verbal) and creative problem-solving skills
  • Rigorous sales process management, negotiation, and analytical skills
  • Excellent organizational skills and demonstrated ability to prioritize activities to drive the sales process forward
  • Commitment to travel within the maritime provinces
  • Ability to quickly assess situations and make decisions
  • Ability to work autonomously, effectively self-managing tasks, and as part of a team
  • Handle confidential and sensitive documentation as required
  • Ability to travel within Atlantic Canada (up to 50%) is required, with a primary focus on Nova Scotia

About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team Join Kent Homes , one of the largest and most innovative modular home manufacturers based in Atlantic Canada, where quality craftsmanship, innovation, safety and sustainability are embraced by our team members every day. Since 1958, we've been committed to delivering quality built homes with 100% quality assurance, offering tight control over costs, timing, and materials—guaranteeing a seamless process with no surprises. With our 150,000 square foot facility in Bouctouche, New Brunswick, we build year-round, serving communities across the Atlantic Provinces as well as Ontario. Our team is made up of talented builders and other great tradespeople, engineers, sales professionals, and more—all committed to a culture of that ensures employee and customer satisfaction. If you’re ready to make a difference, Kent Homes is the place to build your career !

About Kent Homes

Construction
201-500

KENT HOMES is 100% Canadian-owned, and is part of the J.D. Irving Group of Companies from Saint John, New Brunswick, Kent is Eastern Canada's leading manufacturer of custom built prefabricated structures for camp installations and remote office complexes. Kent Homes offers a choice of more than 200 standard Homes plans, 60 standard Mini Homes plans as well as 400 options to choose from. Kent Homes also builds custom plans designed to meet the customers needs. Kent Homes is a registered "R-2000 Builder". Kent Homes sold on the domestic market are covered by a seven-year structural warranty, a one-year workmanship and material defects warranty. CURRENT GEOGRAPHIC MARKETING ACTIVITY Kent Homes markets modular houses, panel houses, industrial trailers and prefabricated industrial complexes throughout Eastern Canada and the New England States, Japan and South America. GEOGRAPHIC MARKETING PRIORITIES/MARKETING STRATEGY Kent is interested in pursuing and developing sales worldwide with a particular emphasis on Latin America, the USA and Japan. Remote regions accessible by water transport only are target markets. CIDA sponsored projects in developing nations are also of interest.