For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Status: Full time

Schedule: Monday – Friday

Number of positions: 1

Internal Application Deadline: 23 July 2025

Reports to: Manager, Logistics

Purpose

The Supervisor, Logistics is accountable for providing leadership to assigned site location(s). This position is responsible for the day to day management of employees, workflow, client service, occupational health and safety, and resources within a single or several assigned sites and is also responsible for ensuring compliance with corporate policies and procedures. Through People Leadership and timely Performance Management meet our delivery standards and operational goals within the logistics environment.

Your responsibilities will include:
Leadership

• Accountable to ensure scheduling requirements; granting all time off requests, overtime shifts, authorizing all schedule changes
• Management of recruitment, hiring, discipline and terminations, attendance and performance management and

coaching

• Manages implementation of workflow changes within the sites (identify, implement and manage change)
• Accountable for meeting Provincial Key Indicator targets
• Advisor and member of special project teams and initiatives
• Implements corporate initiatives (eg. marketing, financial, human resources)
• Manages corporate and regional initiatives that impact site
• Manages financial results of the front-end operations: cost management, on budget

Operational Effectiveness

• Successfully manages daily operations of sites and functions within their assigned region
• Ensures alignment with material management objectives
• Delivery on service and quality standards (TAT, accuracy, documentation, regulatory compliance/audit track record, health and safety, etc.)
• Business Recovery Plan preparedness of self and team. Implement BRP when required
• Responsible for regular utilization of logistics reports and determines root cause and implements corrective action
• Ensures appropriate escalation of issues for resolution
• Sets departmental SMART goals and works with the team to achieve goals
• Responsible for the implementation of organizational change initiatives within site
• Ensure correct application of Collective Agreements, where applicable
• Participate in meetings with Human Resources and where applicable local Union representatives to investigate grievances and other employee issues.
• Establish and maintain a good working relationship with local Union representatives, where applicable

Quality Assurance and Regulatory Compliance

• Ensures compliance with Q & RA
• Ensures compliance with internal policies, procedures and practices (i.e. Courier Log Sheet Procedure)
• Ensures compliance with regulations and external bodies (inspectors, MTO, ICBC etc.
• Makes recommendations on the development and implementation of process improvements aligned to Lean initiatives

EH & S

• Performing workplace inspections
• Conducting information sessions (safety talks, staff meetings)
• Conducting incident investigations
• Conducting employee training
• Correcting substandard acts or conditions

What you bring to the role:

• High School Diploma or equivalent experience
• 3 to 5 years Logistics Experience.
• Operations experience required, health care sector preferred
• Logistics Lead Experience a definite asset
• Requires full valid Class G Driver’s license, clean driving abstract

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!