Coordinator, Client Services, Funding and Investments
Top Benefits
About the role
The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.
Position
Coordinator, Client Services, Funding and Investments
Department
Growth & Development - Green Municipal Fund (GMF) - Client Services, Funding and Investments
Classification
Level 3
Salary
Our salaries generally range from $57,348 - $63,945, and are based on qualifications and experience
Languages
English is required, French is an asset
Term
Permanent Full-Time
Location
Hybrid (Ottawa)
Why GMF is the place for you
At GMF, we empower our people to create change where it has the most impact – municipalities. GMF is a $1.6 billion permanent endowment from the Government of Canada, managed at arm's length, making it nimble and available for higher-risk, higher-impact initiatives. A further $530M investment into GMF to support the National Adaptation Strategy was announced in November 2022. Our team is committed to helping local governments switch to sustainable practices faster. GMF is the cornerstone program of the Federation of Canadian Municipalities (FCM).
Our unique mix of funding, resources, and training gives municipalities the tools they need to build resiliency — and create better lives for Canadians. Through GMF, municipalities have reduced carbon emissions; built better transportation assets; constructed efficient and resilient buildings; diverted waste from landfill; made previously unusable land available for development; and improved soil and water quality.
You in this role
Reporting to the Senior Director, Client Services, Funding and Investments, the Coordinator, Client Services, Funding and Investments (CSFI) provides coordination support to the Senior Director’s Office and to the Senior Investment Manageron behalf of the Client Services, Funding and Investments unit. Key responsibilities include coordinating meetings, implementing plans and activities to improve the Senior Director’s Office’s communications and operations, coordinating services to support internal operations of CSFI, as well as helping with communications, event coordination and planning, and materials production to support the Senior Director’s Office.
The work at FCM includes FCM becoming an even more member-driven organization that balances the realization of its goals with a people-centered approach. The incumbent embodies FCM’s commitment to being a healthy, diverse, inclusive, and anti-racist organization. As a member of the team, the Coordinator, Client Services, Funding and Investmentsworks in a manner that embraces these values, the corporate culture and the passion for FCM’s mandate.
What you’ll be doing
- Acts as the first point of contact for day-to-day issues within the unit, seeking resolution or escalation, as required.
- Coordinates project management and services for events such as CSFI unit meetings and retreats and special events with direction from the Senior Director.
- Schedules CSFI unit meetings, retreats with CSFI leadership and prepares agenda with direction of Senior Director, CSFI.
- Processes and monitors payments, expenses and other financial responsibilities for Senior Director of CSFI as well as the Senior Investment Manager.
- Provides support to the Senior Director, CSFI and Senior Investment Manager on GMF Council and Investment Committee documents and presentations.
- Compiles and analyses financial data for budget accounts, including interpreting and reporting any items to action to the Senior Director, CSFI and Senior Investment Manager.
- Ensures departmental compliance with FCM operational policies and procedures (e.g., travel, finance, personnel) and brings variances to the attention of the Senior Director with proposed solutions.
- Provides operational support to the Senior Investment Manager in the areas ofdocument management, coordination and processing of investment service provider contracts, and processing of invoices.
- Provides administrative support (as necessary) to the Senior Director, CSFI and Senior Investment Manager including planning, organizing, and maintaining schedules.
Your skills make us better
You bring:
- Post-secondary education in business administration, project management or a related discipline, or equivalent education and work experience.
- Minimum of 5 years of experience providing progressively responsible experience in administrative services, project management and/or coordinating program activities
- Experience dealing with senior executives and high-level stakeholders.
- Ability to maintain a consistent professional manner with both internal and external stakeholders and to always maintain confidentiality.
- Knowledge of business support processes, tools and administrative management practices and procedures.
- Proficient in Windows OS and MS Office suite programs with advanced knowledge of MS Excel and Power BI considered a strong asset.
- Knowledge of Asana and SharePoint is considered a strong asset.
- Experience monitoring expenditures and/or budget tracking.
- Excellent organizational skills as well as ability to carry out multiple tasks simultaneously and set priorities in a fast-paced environment with conflicting priorities and tight deadlines.
- Strong communication skills and ability to work independently as well as build relationships across the organization.
- Anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
- Work collaboratively with the other members of the team to reach common goals while maintaining a growth mindset.
- Strong attention to detail and accuracy.
- Ability to work independently with limited oversight and guidance.
- Experience providing guidance to other employees.
- The ability to communicate and work in both official languages (written and spoken fluency in both English and French) is an asset.
- Exceptional English writing skills considered a strong asset.
Why working here rocks
We prioritize work-life balance with our flexible model:
- When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.
- While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. The majority of the GMF team operates from the National Capital Region.
- We do like to visit the areas we are impacting and it allows us to see unique and wonderful parts of our country. You may find yourself traveling nationally 10-15% of the time.
We don’t just talk about employee wellness, we live it:
- Summer hours between July 1 and Labour Day:
- 7-hour workdays rather than 7.5
- Every Friday off in the summer
- Flexible work arrangements to support productivity and well-being
- Commitment to employee development
- Competitive range of employee benefits and services
- Office facilities located in the Byward Market and Ottawa’s downtown core
We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
How to apply
If this role speaks to you and the impact you want to make, we’d love to hear from you! Apply today.
The deadline to apply is August 12, 2025, or until the position is filled**.**
The future of work here includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work.
The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.
For additional information on this posting, or for further information on FCM, access our website at www.fcm.ca. Learn more about the Green Municipal Fund at https://greenmunicipalfund.ca/
About Federation of Canadian Municipalities
Over 2,000 communities across Canada have come together to speak with one voice as the Federation of Canadian Municipalities (FCM). We are the national voice of municipal government. In leading the municipal movement, FCM works to align federal and local priorities, recognizing that strong hometowns make for a strong Canada.
Coordinator, Client Services, Funding and Investments
Top Benefits
About the role
The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.
Position
Coordinator, Client Services, Funding and Investments
Department
Growth & Development - Green Municipal Fund (GMF) - Client Services, Funding and Investments
Classification
Level 3
Salary
Our salaries generally range from $57,348 - $63,945, and are based on qualifications and experience
Languages
English is required, French is an asset
Term
Permanent Full-Time
Location
Hybrid (Ottawa)
Why GMF is the place for you
At GMF, we empower our people to create change where it has the most impact – municipalities. GMF is a $1.6 billion permanent endowment from the Government of Canada, managed at arm's length, making it nimble and available for higher-risk, higher-impact initiatives. A further $530M investment into GMF to support the National Adaptation Strategy was announced in November 2022. Our team is committed to helping local governments switch to sustainable practices faster. GMF is the cornerstone program of the Federation of Canadian Municipalities (FCM).
Our unique mix of funding, resources, and training gives municipalities the tools they need to build resiliency — and create better lives for Canadians. Through GMF, municipalities have reduced carbon emissions; built better transportation assets; constructed efficient and resilient buildings; diverted waste from landfill; made previously unusable land available for development; and improved soil and water quality.
You in this role
Reporting to the Senior Director, Client Services, Funding and Investments, the Coordinator, Client Services, Funding and Investments (CSFI) provides coordination support to the Senior Director’s Office and to the Senior Investment Manageron behalf of the Client Services, Funding and Investments unit. Key responsibilities include coordinating meetings, implementing plans and activities to improve the Senior Director’s Office’s communications and operations, coordinating services to support internal operations of CSFI, as well as helping with communications, event coordination and planning, and materials production to support the Senior Director’s Office.
The work at FCM includes FCM becoming an even more member-driven organization that balances the realization of its goals with a people-centered approach. The incumbent embodies FCM’s commitment to being a healthy, diverse, inclusive, and anti-racist organization. As a member of the team, the Coordinator, Client Services, Funding and Investmentsworks in a manner that embraces these values, the corporate culture and the passion for FCM’s mandate.
What you’ll be doing
- Acts as the first point of contact for day-to-day issues within the unit, seeking resolution or escalation, as required.
- Coordinates project management and services for events such as CSFI unit meetings and retreats and special events with direction from the Senior Director.
- Schedules CSFI unit meetings, retreats with CSFI leadership and prepares agenda with direction of Senior Director, CSFI.
- Processes and monitors payments, expenses and other financial responsibilities for Senior Director of CSFI as well as the Senior Investment Manager.
- Provides support to the Senior Director, CSFI and Senior Investment Manager on GMF Council and Investment Committee documents and presentations.
- Compiles and analyses financial data for budget accounts, including interpreting and reporting any items to action to the Senior Director, CSFI and Senior Investment Manager.
- Ensures departmental compliance with FCM operational policies and procedures (e.g., travel, finance, personnel) and brings variances to the attention of the Senior Director with proposed solutions.
- Provides operational support to the Senior Investment Manager in the areas ofdocument management, coordination and processing of investment service provider contracts, and processing of invoices.
- Provides administrative support (as necessary) to the Senior Director, CSFI and Senior Investment Manager including planning, organizing, and maintaining schedules.
Your skills make us better
You bring:
- Post-secondary education in business administration, project management or a related discipline, or equivalent education and work experience.
- Minimum of 5 years of experience providing progressively responsible experience in administrative services, project management and/or coordinating program activities
- Experience dealing with senior executives and high-level stakeholders.
- Ability to maintain a consistent professional manner with both internal and external stakeholders and to always maintain confidentiality.
- Knowledge of business support processes, tools and administrative management practices and procedures.
- Proficient in Windows OS and MS Office suite programs with advanced knowledge of MS Excel and Power BI considered a strong asset.
- Knowledge of Asana and SharePoint is considered a strong asset.
- Experience monitoring expenditures and/or budget tracking.
- Excellent organizational skills as well as ability to carry out multiple tasks simultaneously and set priorities in a fast-paced environment with conflicting priorities and tight deadlines.
- Strong communication skills and ability to work independently as well as build relationships across the organization.
- Anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
- Work collaboratively with the other members of the team to reach common goals while maintaining a growth mindset.
- Strong attention to detail and accuracy.
- Ability to work independently with limited oversight and guidance.
- Experience providing guidance to other employees.
- The ability to communicate and work in both official languages (written and spoken fluency in both English and French) is an asset.
- Exceptional English writing skills considered a strong asset.
Why working here rocks
We prioritize work-life balance with our flexible model:
- When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.
- While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. The majority of the GMF team operates from the National Capital Region.
- We do like to visit the areas we are impacting and it allows us to see unique and wonderful parts of our country. You may find yourself traveling nationally 10-15% of the time.
We don’t just talk about employee wellness, we live it:
- Summer hours between July 1 and Labour Day:
- 7-hour workdays rather than 7.5
- Every Friday off in the summer
- Flexible work arrangements to support productivity and well-being
- Commitment to employee development
- Competitive range of employee benefits and services
- Office facilities located in the Byward Market and Ottawa’s downtown core
We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
How to apply
If this role speaks to you and the impact you want to make, we’d love to hear from you! Apply today.
The deadline to apply is August 12, 2025, or until the position is filled**.**
The future of work here includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work.
The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.
For additional information on this posting, or for further information on FCM, access our website at www.fcm.ca. Learn more about the Green Municipal Fund at https://greenmunicipalfund.ca/
About Federation of Canadian Municipalities
Over 2,000 communities across Canada have come together to speak with one voice as the Federation of Canadian Municipalities (FCM). We are the national voice of municipal government. In leading the municipal movement, FCM works to align federal and local priorities, recognizing that strong hometowns make for a strong Canada.