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Senior Business Analyst, HRIS

Concordia Universityabout 1 month ago
Montréal, QC
CA$96,048 - CA$111,392/year
Senior Level
Full-time

Top Benefits

Comprehensive benefits
Defined pension plan
Numerous on site well-being facilities

About the role

Position Number: 50020151

Department: Strategic HR Initiatives, Services and Systems

Grade: GR13

Campus: Sir George Williams (Downtown)

Salary: $96,048.00 - $111,392.00 per annum

Union/Association/HR Policy: ACUMAE

Posting deadline: June 26, 2025

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

SCOPE
Reporting to the Manager, HR Initiatives and Systems Evolution, the incumbent plays a key role in the management, maintenance and expansion of Concordia University’s Human Resources Information Systems (HRIS), including requirements gathering and requirements management process; conducting workshops with stakeholders to elicit, analyze, and document the business strengths and weaknesses to identify opportunities and ways of optimizing business processes. The incumbent is a subject matter expert within Human Resources, a person on whom others draw to resolve complex problems.

PRIMARY RESPONSIBILITIES
• Elicit, analyze, validate and document business, organizational and/or operational requirements. Conduct workshops with users and prioritize the detailed requirements from all stakeholders.

• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.

• Provide expert knowledge of HR processes and how they are supported by the HRIS, including system interactions/integrations and dependencies with other modules pertaining to the data managed by HR.

• Analyze end user and business unit needs, document business requirements, recommend solutions and best practices required to implement and support the business.

• Analyze and understand business operations’ strengths and weaknesses to identify opportunities and ways to optimize business processes and activities through automation.

• Create and maintain inventory of business process maps and reports related to new processes/features or changes to existing features/processes and associated functional specifications.

• Provide support in conducting high-level analysis of enterprise-wide system changes including analysis, deployment scoping, project plan definition and business case writing.

• Support daily management of the HRIS’ operational tasks, including the management of application configuration and issue resolution related to the processing of interfaces and file loads.

• Analyze user reported systems issues and work closely with IITS in testing, solving and delivering solutions to problems.

• Collect and analyze data and process metrics to recommend improvements and drive improvement efforts to increase customer service efficiency / effectiveness for the HR unit.

• Participate in building and reviewing test strategy, test plans and test cases to ensure requirements are met; supporting QA and testing team; executing user acceptance tests; reviewing defects and working with client to determine the priority of fix and/or manual work around.

• Work closely with the user community to analyze new features and functionalities and recommend a deployment approach to ensure it is in line with the objectives set forward by the HRIS steering committee.

• Apply proven communication, analytical, and problem-solving skills to maximize the benefit of proposed solution and to assist in implementing new business process solutions. Contribute to the preparation of communication plans between clients/stakeholder from project inception to final implementation.

• Supports user training and assist in the creation and maintenance of training materials.

• Perform other tasks in support of the team.

QUALIFICATIONS

• Bachelor’s degree in a field relevant to the primary responsibilities and 4 to 7 years of related work experience.

• Business Analysis certification and ITIL certification are considered assets.

• Good knowledge of spoken and written English (Level 4) in order to provide complex information, clear explanations and documentation to end-users. Basic spoken French (level 3).

• Strong Analytical and Functional requirement documentation skills.

• Experience in implementation of ERP systems.

• Knowledge of SAP S/4 (Payroll).

• Knowledge of SAP Success Factors.

• Knowledge of Workforce Software and Sodales Solutions are assets.

• Business process modeling experience.

• Experience with Visio or similar process modeling software.

• Experience in evaluating service management and customer service.

• Experience in creating reports and working on special projects.

• Ability to use business intelligence tools for integrated reports creation.

• Demonstrated ability to understand and clarify business needs formulated by stakeholders

• Excellent organizational skills in order to organize work effectively and set work priorities under time constraints.

• Demonstrated ability as a Business Process improvement specialist.

• Aptitude to work in a service-oriented environment as both member of a team and independently.

• Excellent interpersonal and communication skills, able to work autonomously and as part of a team.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.

About Concordia University

Education
5001-10,000

Concordia is a Canada-based educational institution that offers graduate degree programs in humanities, arts, engineering, health science and business administration.