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Racing Mutuel Clerk

CENTURY CASINO28 days ago
Edmonton, AB
Mid Level
Part-time

Top Benefits

Opportunities for growth
Earn tips based on great service and customer satisfaction
Discounted food

About the role

Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. We strive to be the employer of choice, Century Casinos implement innovative policies, practices, employee friendly initiatives and offer valuable benefits for its employees.

Reporting to the Racing Pari-Mutuel Operations Manager, Century Mile Racetrack and Casino is looking for a part-time Mutuel Clerk to join our **Off Track Betting (**OTB) team for horse racing.

The Role

To provide quality customer service to all Off Track Betting and Live Horse Racing patrons and assist them with placing wagers and utilizing betting machines. To develop, enhance and maintain positive and effective relations with customers and other employees. To operate within and comply with all rules and regulations put forth by Alberta Gaming, Liquor and Cannabis (AGLC) and the Canadian Pari-Mutuel Agency.

What You’ll Do

  • Providing exceptional customer service
  • Processing horse racing bets on specialized betting terminals
  • Maintains and balances a float
  • Responds to and resolves guest issues, escalates as required
  • Provides basic technical support for betting machines, machine malfunction diagnosis
  • Reporting any suspicious activity to Security or Supervisor
  • Preparation and maintenance of decoders and televisions
  • Identifies and reports counterfeit bills. (Cashiers and Managers)
  • Follows all rules outlined by the Canadian Pari-Mutuel Agency
  • All other job duties as assigned

What We’re Looking For

Candidate must possess strong:

  • Cash handling skills with the ability to mentally calculate cash back to guests
  • Computer skills to process transactions
  • Organizational and time management skills
  • Analytical ability and critical thinking
  • Ability to organize and communicate thoughts
  • Ability to carry out responsibilities with limited supervision

Education: High school diploma. A combination of education and experience may be considered. Related OTB experience preferred but not essential.

Schedule:

  • Varies between 4-8 hour shifts
  • Must have Friday evenings, Saturdays and some weekdays availability

Why Join Us?

  • Be part of a team that values creativity, collaboration, and excellence
  • Enjoy a fun, fast-paced workplace with opportunities for growth
  • Earn tips based on great service and customer satisfaction
  • Discounted food
  • Employee Assistance Program
  • On-site parking

Apply Now!

About CENTURY CASINO

Gambling Facilities and Casinos

Century Casinos, Inc., founded in 1992, has been listed on the Nasdaq Capital Market® under the symbol CNTY since 1994. Visit our Corporate Website for more information. We offer exciting entertainment in our award-winning casinos, at our racetracks, horse betting parlors, sportsbooks, hotels, restaurants, bars, showrooms, event venues, comedy club, bowling alley, indoor mini-golf, and golf course. We focus on outstanding customer service and a high percentage of repeat visitation by loyal customers.