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Allegra Marketing Print Mail logo

Digital Printing Specialist and Customer Service Rep

Vaughan, ON
$33,100 - $59,797/year
Senior Level
Full-time

Top Benefits

On-site parking
Profit sharing

About the role

Digital Printing Specialist and Customer Service Rep

Location: Woodbridge/Vaughan, Ontario

Are you passionate about digital printing?

We are a custom Printing and Production company committed to delivering exceptional customer service, and we're looking for an experienced Digital Printing Operator & Customer Service Rep. to join our team.

Key Responsibilities:

  • Manage and oversee digital printing orders.

  • Handling PDF files to ensure they are prepress-ready

  • Handle overall customers’ order management.

  • Monitor and manage workflow and daily production prioritizations.

  • Order Entry into the software system.

  • Provide customers with regular updates on their order and delivery status.

  • Coordinate shipping, packaging, and daily delivery updates to customers.

  • Liaise with suppliers for incoming deliveries and issue purchase orders as needed.

  • Assist with day-to-day tasks to ensure smooth operations as needed.

Requirements:

  • Experience in the Print Industry is MUST.

  • In-depth knowledge and understanding of various paper types (Grains and GSM)

  • Experience working with digital printers and production.

  • Strong background in customer service and order management is preferred

  • Experience with offset printing and print finishing is a plus.

Why Join Us?

  • Be part of a dedicated team that values excellence and customer satisfaction.

  • Work in a dynamic and supportive environment.

  • Opportunity to grow and develop within the company.

If you meet all the above requirements, we would love to hear from you! Submit your application and become part of our community, dedicated to excellence in printing and customer service.

Remuneration: Salary plus profit sharing

Apply now and be a part of our evolving story! Please contact via email atRF4PROMO@gmail.com

Job Type: Full-time

Pay: $33,100.00-$59,797.17 per year

Benefits:

  • On-site parking
  • Profit sharing

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

About Allegra Marketing Print Mail

Printing Services
51-200

Allegra is your single source for strategic communications with measurable results. We're uniquely suited to understanding your needs, because we're business professionals just like you, serving the local community. We know how important it is to make every dollar count. That's why we offer proven, practical ways to grow your organization through customer retention, lead generation or donor acquisition programs. We pride ourselves on being a one-stop resource for all your business communications needs, including printing, direct mail, signs, displays and promotional products. We also provide marketing consultation, graphic design, Web marketing and complete finishing and mailing services.