Classification: Student Assistant I

Employee Group: PSAC

Job Title: Student Customer Service Assistant

Department: Healthy Living Centre

Wage: $16.00 per hour

Hours of Work: Variety, including days, evenings, and weekends

Start Date: September 1, 2025

Number of Positions Available: up to 5

Length of Appointment: December 31, 2025 with possibility of extension

Deadline to Apply: 4:30pm on Friday, August 1, 2025

Duties:

• Assist visitors entering Healthy Living Centre
• Assist in set up and take down of events held within the facility
• Present a positive, welcoming environment for guests
• Issue memberships, Bobcat game tickets, merchandise and issue receipts as needed to customers
• Provide exceptional customer service to ensure an overall positive experience
• Other related duties as assigned

Qualifications/Experience:

• Preference given to Brandon University students

• Must have initiative and ability to work independently

• Flexibility to work in constantly changing environment

• Prioritize workloads and tasks

• Previous experience in customer service, retail, handling money

• Ability to follow written and verbal procedures with close supervision

• Must be able to work shift work and weekends during the year

• Note: This position is subject to a Child Abuse Registry Check and a Criminal Record Check. The successful candidate will be responsible for any service charges incurred. Work shifts will be scheduled between the hours of 6:00am and 11:00pm.

Positions Available:
The positions below are offered in whole and represent the staff’s set schedule at the desk and during game nights from September 1 – December 31. Additional shifts will be requested monthly for ongoing events.

PSAC Shift 1 – Tuesday/Thursday (6h/week)
5:45 AM – 8:45 AM
Bobcat Games:

• Friday, October 24
• Friday, October 31
• Saturday, November 15

PSAC Shift 2 – Friday/Saturday (10.25h/week)
Fridays: 9:45 AM – 1:00 PM
Saturdays: 6:45 AM – 2:45 PM
Bobcat Games:

• Friday, October 24 (5:00 PM – 9:00 PM only)
• Friday, November 14 (5:00 PM – 9:00 PM only)
• Friday, November 21 (5:00 PM – 9:00 PM only)

To Apply:

Please submit your resume and cover letter in writing by 4:30pm on Friday, August 1 to storym@brandonu.ca.

When applying, please indicate which position you are interested in.

A mandatory orientation is required as part of job acceptance and training on Wednesday, August 27 from 8:00 AM – 11:30 AM.

Brandon University is committed to equity, welcomes diversity, and hires on the basis of merit. All qualified individuals who may contribute to the diversification of the University, especially women, persons with disabilities, Indigenous persons, racialized persons, and persons of all sexual orientations and genders are encouraged to apply. Canadian citizens and permanent residents are given priority. Evidence of citizenship must be provided.

We are committed to providing an inclusive and barrier-free work environment. This starts with the hiring process. Should you require an accommodation during any phase of the recruitment process, contact HR at hr@brandonu.ca*. All information received related to an accommodation is kept confidential. To ensure this employment opportunity is accessible to all interested individuals, this posting is available in an alternate format upon request.*