Position Title: Support Services Clerk

Position Status: Part Time

Rate of Pay: $29.72-$31.30

Posting No.: 25-158

Posting Date: July 22, 2025

Deadline to Apply: July 20, 2025 by 4 pm Externals: Until Filled

About the Position

Norfolk General Hospital is seeking a Support Services Clerk. The ideal candidates would be dedicated to

patient care and committed to championing the Hospital’s Mission to relieve illness and suffering, and help

people live healthier lives.

Responsibilities:

• Works closely with the Dietitian and Diet Technician regarding the processing of patient and

resident menus and diet orders.

• Responsible for daily menu marking of patient menus.

• Tallies food counts for all food preparation areas for Norfolk General Hospital and the Norfolk

Hospital Nursing Home.

• Processes all purchase orders received in the Department.

• Records variances in inventory and costs all stock on a weekly basis.

• Receives and transmits telephone messages.

• Responsible for entering departmental payroll and making all changes necessary for Nutrition and

Food Services, Maintenance and Environmental Services.

• Responsible for keyboarding employee schedules, patient master menus and any other items

requiring typing as assigned.

• Responsible for the ordering of all stationary supplies and keeping adequate stock on hand.

• Maintains a filing system in the Diet Office. Performs other filing duties as assigned.

• Required to adhere to all health and safety policies, procedures and provisions set up by

management.

• Attend monthly kaizen and departmental meetings.

• Responsible for recognizing unsafe work practices and other potential hazards in the work area,

and for reporting these situations to their supervisors.

Education & Qualifications:
• Graduate of an accredited college level Administrative Program or equivalent which includes medical

terminology

• Excellent working knowledge of Windows based systems with skills in Word, Excel and Outlook

• Previous experience with hospital information system - Meditech preferred.

• Minimum six months to a year of clerical experience in a Nutrition setting.

• Knowledge and experience with payroll/attendance/time management information systems- Meditech

preferred.

• Demonstrated collective agreement and legislation interpretation skills.

• Must be able to exhibit tact and courtesy in answering the telephone and in dealing with people.

• Must be able to work independently with multiple interruptions and demonstrate initiative and

judgement in planning own work.

Hours of Work: Variety of shifts - days, evenings, weekends and holidays as may be required. Minimum 2

shifts per week; must be able to work every other weekend. Provides backfill for vacation, sick, or other

schedule requirements.

About Us

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of

approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span

of the people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and

Complex Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk

General Hospital continues to be a full service 106-bed hospital with round the clock on-call coverage of

Specialists in Surgery, Anesthesia, Internal Medicine, and Obstetrics, as well as on-site 24 hour per day

medical coverage.

Interested applicants must submit a current cover letter and resume to the Human Resources

Department by e-mailing to nghhr@ngh.on.ca.

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and

Norfolk Hospital Nursing Home provides accommodations for applicants with disabilities, upon request.

Norfolk General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest. Please note that

only those applicants selected for an interview will be contacted.