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Technical Support Specialist

Movate11 days ago
Senior Level
part_time

Top Benefits

Flexible work hours to suit your schedule
Competitive pay for gig-based work
Opportunity to make a positive impact on local communities

About the role

About the Company

  • Movate is a digital and customer experience company that helps contact centers and customer service organizations deliver exceptional experiences by seamlessly blending human expertise with cutting-edge digital technology. We offer innovative solutions and engaging business models that empower our clients to elevate their customer interactions and drive business growth.

Role Overview

:

As a Gig Worker in Customer Support, you will be the frontline of our customer interactions, assisting users with inquiries, troubleshooting issues, and ensuring seamless experiences on the neighborhoods platform’s. This role offers flexible hours and the ability to work remotely, making it perfect for those seeking supplemental income or part-time wor

**k.

Key Responsibiliti**

  • es:

    Respond promptly to customer inquiries via chat messag

  • ing.Troubleshoot and resolve technical issues, guiding users through soluti

  • ons.Escalate complex issues to senior support teams while maintaining communication with custom

  • ers.Provide empathetic and professional support, ensuring high levels of user satisfact

  • ion.Document customer interactions and feedback to help improve our platform and servi

  • ces.Stay updated on neighborhoods platform’s, features, and best practices to provide accurate informat

**ion.

Requirem**

e

  • nts: Excellent written communication sk
  • ills.Strong problem-solving abilities and attention to de
  • tail.Ability to work independently and manage time effecti
  • vely.Prior experience in customer support or related fields is a
  • plus.Familiarity with the neighborhood’s platform’s and its features is highly desir
  • able.Reliable internet connection and a suitable device for remote

**work.

What We**

  • Offer:

    Flexible work hours to suit your sc

  • hedule.Competitive pay for gig-base

  • d work.Opportunity to make a positive impact on local commu

  • nities.Gain valuable experience in customer service and tech s

**upport.

How t**

o Apply:

Interested candidates are invited to submit their application through https://www.movate.com/nextdoo

r-expert/

About Movate

IT Services and IT Consulting
10,000+

Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.