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Heritage Family Services Ltd. logo

Complex Support Worker (Casual)

Sylvan Lake, AB
CA$20/hour
Mid Level

Top Benefits

Paid specialized training
CPI (Crisis Prevention and Intervention) training
ASIST (Applied Suicide Intervention Skills Training)

About the role

Elysian Ventures is a dedicated agency that supports adults with developmental disabilities and mental health challenges. Our Complex Needs Programs provide personalized, 24/7 support in home and community settings for individuals with high behavioral needs.

We are currently hiring for various shifts, including daytime, overnight, and weekend coverage.

Why Join Us?
Successful candidates will receive paid specialized training to help them succeed in the role. Training includes:

  • CPI (Crisis Prevention and Intervention)
  • ASIST (Applied Suicide Intervention Skills Training)
  • Client-specific and ongoing development opportunities

Key Responsibilities:
As a Complex Support Worker, you will:

  • Support individuals in achieving personal goals and aspirations
  • Assist with daily living tasks (independent skills, leisure activities, etc.)
  • Provide mental health and behavioral support
  • Attend medical appointments and support medication administration
  • Help with home routines (meal prep, cleaning, laundry, etc.)
  • Encourage meaningful relationships and community engagement
  • Promote individual rights, choices, and empowerment

Qualifications:

  • Diploma or degree in a related field (Disability Studies, Social Work, Psychology, etc.)
  • 1–2 years of experience working with individuals with developmental disabilities and mental health diagnoses (dual diagnosis)
  • Strong teamwork, communication, and organizational skills
  • Ability to manage high-stress situations using crisis intervention and prevention techniques
  • Knowledge of mental health and developmental disabilities

Additional Requirements:

  • First Aid & CPR (preferred)
  • CPI and Medication Administration training (asset)
  • Clear Criminal Record Check with Vulnerable Sector
  • Valid Driver’s License, Driver’s Abstract, and $2 million vehicle liability insurance

What We Offer:

  • Supportive team environment
  • Paid training
  • Competitive wages and benefits

Mandatory Requirements:

If you are selected as the successful candidate, you will be required to provide the following documents as a condition of employment upon receiving the job offer

A Criminal Record Check (with Vulnerable Sector) that is dated within the last 6 months

Proof of eligibility to work in Canada

Class 5 Alberta Government Issued Driver’s License

A Driver's Abstract that is dated within the last 6 months

Copy of education listed in resume.

*Please note that given the nature of our work, proficiency in both spoken and written English is required.

  • Hours of shifts may vary depending on individuals, but typical shifts are as follows:
  • Day shifts/Evening shifts are 4 days on 4 days off, 12 hour shifts
  • Overnight shift, either awake for 12 hours or sleeping for 8 of 12 hours depending on client)
  • 48 hour Live In shifts

HOW TO APPLY

Interested applicants are invited to submit a cover letter and resume

We thank all candidates for their interest; only candidates selected for an interview will be contacted.

Job Type: Casual

Pay: $20.75 per hour

Flexible language requirement:

  • French not required

Licence/Certification:

  • Class 5 Licence (required)

Work Location: In person

About Heritage Family Services Ltd.

Civic and Social Organizations
51-200

Heritage Family Services is a person-focused, service-oriented team with a predominantly attachment-based, developmental approach to caregiving. With an upstanding record of serving children and families for forty years in Alberta, Heritage Family Services’ values of authenticity, service, quality, and responsibility draw both new and experienced human services professionals to build long, rewarding careers in a positive, fulfilling environment.