Job Summary:

Black River Logistics Ltd. is seeking a highly organized and proactive Dispatcher / Logistics Coordinator with proven experience in coordinating transportation and logistics operations. This role is essential in ensuring smooth dispatching, efficient route planning, and real-time communication with drivers, customers, and internal teams. The ideal candidate thrives in a fast-paced environment and takes initiative to resolve problems quickly and professionally.

Key Responsibilities:

• Plan, schedule, and dispatch loads or service calls based on customer needs, driver availability, and geographical considerations.
• Optimize delivery routes to ensure on-time delivery, fuel efficiency, and cost-effectiveness.
• Maintain real-time communication with drivers; manage delays or challenges proactively.
• Liaise with internal department to coordinate logistics effectively.
• Monitor GPS tracking and transportation systems (e.g., GEO TAB, THERMOKING) to oversee fleet operations.
• Ensure compliance with transportation regulations, safety standards, and company policies.
• Maintain and update trip logs, dispatch records, schedules, and incident reports.
• Respond to customer and driver inquiries quickly and professionally.
• Review logistics data continuously to identify areas for improvement and operational efficiency.

Requirements:

• 1-2 years of experience in dispatch, logistics coordination, or transportation planning.
• Strong working knowledge of TMS, AFM, AEM, and dispatch software.
• Familiarity with GPS tracking systems (GEO TAB & THERMOKING).
• Excellent organizational, multitasking, and problem-solving abilities.
• Clear communication and interpersonal skills to manage both internal and external stakeholders.
• Ability to work effectively under pressure and in a fast-paced dispatch environment.
• Flexibility for variable shifts when required.
• High school diploma or GED is required; a certificate or degree in logistics/supply chain is an asset.

Preferred Qualifications:

• Knowledge of DOT regulations and transportation safety compliance.
• Bilingual abilities (especially English/Spanish or English/French) are considered an asset, but not required.

How to Apply:

If you are a motivated, adaptable individual with a passion for logistics, we invite you to apply to join our team at Black River Logistics Ltd. Shortlisted candidates will be contacted for interviews.

Please submit your resume and a brief cover letter to:
hr@blackriverlogistics.com Subject Line: Dispatcher Application – [Your Full Name]

At Black River Logistics Ltd., we are committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.

Thank You
BRL LTD.

Job Types: Full-time, Permanent

Pay: $18.00-$26.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Vision care
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Application deadline: 2025-04-30