Top Benefits
About the role
ARE YOU THE write PERSON FOR THE JOB?
Location: Kingsway, hybrid
The Opportunity
You’ve always had a knack for evaluating a situation and arriving at the right solution. It’s like you have this uncanny ability for troubleshooting and seeing potential issues that others overlook — which is exactly the type of person we need for this underwriting position. Working closely with other underwriters and agency advisors, you’ll be responsible for adhering to underwriting guidelines, procedures and regulations. You will balance the member’s needs as well as business objectives to ensure profitable growth and underwriting excellence.
A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- You're not only well known for your superior communication and presentation skills but can express your ideas to a wide variety of groups, who may or may not share your level of business communications know-how.
- You're insatiably curious and analytical and make smart and sensible choices.
- One of the favorite parts of your job is being able to share your knowledge and experience to help others grow and excel in their careers.
- You're a resourceful and out-of-the box thinker.
- You enjoy working on your own but love those times you get to connect with others, including other departments.
- You're comfortable with change and adapt quickly while producing quality and highly accurate work.
- You're all about ethics both personally and professionally.
How You’ll Make an Impact
- Report to the Director of Underwriting Operations.
- Verify policy transactions and make necessary adjustments immediately, and effectively communicate to Agency and members.
- Identify and obtain additional information required to conduct a proper risk analysis.
- Use sound judgement and reasoning to make informed risk selection decisions.
- Review claims and take appropriate underwriting action.
- Responsible for delivering service that supports our TYLF (Treat You Like Friends & Family) culture, while ensuring underwriting integrity
- Determine how to handle exceptional situations by actively listening to members’ needs and finding appropriate solutions.
- Deliver innovative, forward-thinking solutions and coverage.
- Identify gaps in coverage and offer recommendations where suitable.
- Articulate decision-making reasoning to advisors to assist with effective communication to the member.
- Communicate decisions in an empathetic and professional manner.
- Work collaboratively with Underwriting teams, Claims, Agency and other internal departments to improve relations and achieve common goals.
- Provide prompt, consistent and exceptional service.
- Confidently respond to and resolve inquiries.
What You Bring to the Table
- Grade 12 diploma.
- 3-5 years’ experience in an insurance role.
- Working towards your CIP designation would be an asset.
- Bachelor’s degree in Business, Accounting or related post-secondary education is an asset.
Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL:
Remote
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
Top Benefits
About the role
ARE YOU THE write PERSON FOR THE JOB?
Location: Kingsway, hybrid
The Opportunity
You’ve always had a knack for evaluating a situation and arriving at the right solution. It’s like you have this uncanny ability for troubleshooting and seeing potential issues that others overlook — which is exactly the type of person we need for this underwriting position. Working closely with other underwriters and agency advisors, you’ll be responsible for adhering to underwriting guidelines, procedures and regulations. You will balance the member’s needs as well as business objectives to ensure profitable growth and underwriting excellence.
A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- You're not only well known for your superior communication and presentation skills but can express your ideas to a wide variety of groups, who may or may not share your level of business communications know-how.
- You're insatiably curious and analytical and make smart and sensible choices.
- One of the favorite parts of your job is being able to share your knowledge and experience to help others grow and excel in their careers.
- You're a resourceful and out-of-the box thinker.
- You enjoy working on your own but love those times you get to connect with others, including other departments.
- You're comfortable with change and adapt quickly while producing quality and highly accurate work.
- You're all about ethics both personally and professionally.
How You’ll Make an Impact
- Report to the Director of Underwriting Operations.
- Verify policy transactions and make necessary adjustments immediately, and effectively communicate to Agency and members.
- Identify and obtain additional information required to conduct a proper risk analysis.
- Use sound judgement and reasoning to make informed risk selection decisions.
- Review claims and take appropriate underwriting action.
- Responsible for delivering service that supports our TYLF (Treat You Like Friends & Family) culture, while ensuring underwriting integrity
- Determine how to handle exceptional situations by actively listening to members’ needs and finding appropriate solutions.
- Deliver innovative, forward-thinking solutions and coverage.
- Identify gaps in coverage and offer recommendations where suitable.
- Articulate decision-making reasoning to advisors to assist with effective communication to the member.
- Communicate decisions in an empathetic and professional manner.
- Work collaboratively with Underwriting teams, Claims, Agency and other internal departments to improve relations and achieve common goals.
- Provide prompt, consistent and exceptional service.
- Confidently respond to and resolve inquiries.
What You Bring to the Table
- Grade 12 diploma.
- 3-5 years’ experience in an insurance role.
- Working towards your CIP designation would be an asset.
- Bachelor’s degree in Business, Accounting or related post-secondary education is an asset.
Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL:
Remote
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!