Coffee Experience Ambassador AKA Barista
Top Benefits
About the role
YOUR DAILY MISSION: Create and deliver a kick ass Café experience for all our guests, by making incredible coffee creations and human bean connections.
WHO ARE WE?
We’ve been making kick-ass coffee for over 25 years.
We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains, smack dab in the middle of nowhere.
And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll.
In 2023, we opened the doors to our reimagined, signature café. It’s as close to fresh-roasted coffee as it can get. This is where mountain culture meets elevated experience. Where human beans and coffee beans are connected. Where everyone who comes through the doors leaves slightly more caffeinated and a whole lot more loved.
WHO ARE YOU?
You love coffee. You love people. And you know that great service is just as important as a great cuppa. Whether you're pulling espresso shots or helping someone discover their new favourite blend, you bring care and presence into every conversation. You’re all about creating a welcoming space where everyone feels seen, heard, and well-caffeinated. Things move quickly around here, and you know how to match the pace. You enjoy connecting with others, take pride in the little details, and above all else, know how to have a little fun along the way.
WHAT WILL YOU DO?
Create an exceptional experience for all our Café guests, while working with people who love what they do. Your day-to-day will involve crafting quality beverages, running the register, restocking merch, and clearing tables. This is our signature café – there’s no other like it. It only makes sense that our customer service is at the same level of legendary, which is why you’ll be providing a kick-ass experience to everyone who walks through our doors. In a nutshell, yeah, you’ll be making delicious coffee… but you’ll also be creating a one-of-a-kind experience that warms hearts and blows minds.
RESPONSIBILITIES
- Create an exceptional experience for our guests through connection and coffee.
- Craft high-quality coffee beverages (and sometimes tea).
- Make sure guests have all they need, including Café meals, merch, and coffee, of course.
- Be part of and contribute to an energetic, and dare we say, fun, work environment.
- Taste testing is included in this gig; you will learn all things coffee, develop your barista skills, and go forth to make the best lattes this town has ever seen.
- Keep the space looking its best - from dishes and cleaning tasks, to restocking and tidying up, you'll help make sure everything is guest-ready.
QUALIFICATIONS
MUST HAVES:
- Previous food and beverage experience (café, restaurant, or similar environment)
- Love for coffee. If you aren’t keen to make a mean cup of joe or learn about all things coffee, this may not be for you.
- Love for people. You create real connections with people.
- Strong communication and customer service skills, with the ability to keep pace in a quick-moving, team-focused environment.
- Scheduling flexibility. Our operating hours align with the ebbs and flows of the mountain town we serve; we’re open 7 days per week in the summer and 5 days per week the rest of the year. We’re looking for team members with scheduling flexibility who are available to work weekends and holidays.
ASS-ETS:
- Food Safe Level 1 or 2.
- Coffee education, including latte art, brewing methods, espresso calibrations, and knowledge of flavour profiles.
- Point of sale systems and cash handling experience.
CULTURE CHARACTERISTICS
We are looking for people who embody our purpose, soul, and spirit. We want to work with folks who will nurture and enhance our culture of belonging, inclusivity, and love. In practice, this means:
LOVE Passion for coffee, learning, and continuous improvement. You are a connector and have exceptional interpersonal and communication skills.
AWAKE You have a genuine and fun disposition and see the “mug half full”. You are self-aware and build remarkable relationships.
INTENTIONAL You do every little thing with good intentions and love a good plan. You plan your work and work your plan. You practice solution-based problem-solving.
SOPHISTICATED You have strong attention to detail and value accuracy; you set a high standard for quality.
COURAGEOUS You adapt and carry on. You respond to change with ease and speed and are an innovative human bean. You are curious and love to ask questions!
PERKS TO PIQUE YOUR INTEREST
- The Dough: What about the dough you ask?! The salary for this position ranges between $18.67 - $20.48 per hour, final rate depending on experience.
- Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
- $700 wellness and recreation allowance annually.
- $2,000 flexible paramedical services coverage per year.
- Ten paid Health Days for your health and wellness.
- A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
- Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
- Access to emergency or crisis support through our Employee & Family Assistance Program.
- Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
- Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
- Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
- Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
ADDITIONAL INFO
This is a full-time, permanent role offering 32-40 hours per week. Scheduling aligns with operating hours and will require flexibility – this includes weekends, holidays, and peak summer times.
HOW TO APPLY
Create your account with our candidate portal (through GetHired) and submit your resume and application form.
About Kicking Horse Coffee
We roast Canada’s #1 whole bean coffee. Our Arabica beans are 100% certified Organic and Fairtrade. We’ve been doing this for over 25 years, smack dab in the middle of the Rocky Mountains.
And our coffee beans aren’t the only ones winning awards around here. Our human beans kick ass too! Kicking Horse Coffee has been a certified Great Place to Work® since 2015. In 2018, we were named the #1 Best Workplace in Canada. Whoa! We believe creating a workplace that offers great careers and access to an exceptional lifestyle. It’s why we’ve made a commitment to become a living wage employer.
The spirit of Kicking Horse Coffee can be summed up in five words: awake, courageous, intentional, sophisticated, and love, yep, love. These are the values at our core, the foundation of our culture.
Coffee Experience Ambassador AKA Barista
Top Benefits
About the role
YOUR DAILY MISSION: Create and deliver a kick ass Café experience for all our guests, by making incredible coffee creations and human bean connections.
WHO ARE WE?
We’ve been making kick-ass coffee for over 25 years.
We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains, smack dab in the middle of nowhere.
And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll.
In 2023, we opened the doors to our reimagined, signature café. It’s as close to fresh-roasted coffee as it can get. This is where mountain culture meets elevated experience. Where human beans and coffee beans are connected. Where everyone who comes through the doors leaves slightly more caffeinated and a whole lot more loved.
WHO ARE YOU?
You love coffee. You love people. And you know that great service is just as important as a great cuppa. Whether you're pulling espresso shots or helping someone discover their new favourite blend, you bring care and presence into every conversation. You’re all about creating a welcoming space where everyone feels seen, heard, and well-caffeinated. Things move quickly around here, and you know how to match the pace. You enjoy connecting with others, take pride in the little details, and above all else, know how to have a little fun along the way.
WHAT WILL YOU DO?
Create an exceptional experience for all our Café guests, while working with people who love what they do. Your day-to-day will involve crafting quality beverages, running the register, restocking merch, and clearing tables. This is our signature café – there’s no other like it. It only makes sense that our customer service is at the same level of legendary, which is why you’ll be providing a kick-ass experience to everyone who walks through our doors. In a nutshell, yeah, you’ll be making delicious coffee… but you’ll also be creating a one-of-a-kind experience that warms hearts and blows minds.
RESPONSIBILITIES
- Create an exceptional experience for our guests through connection and coffee.
- Craft high-quality coffee beverages (and sometimes tea).
- Make sure guests have all they need, including Café meals, merch, and coffee, of course.
- Be part of and contribute to an energetic, and dare we say, fun, work environment.
- Taste testing is included in this gig; you will learn all things coffee, develop your barista skills, and go forth to make the best lattes this town has ever seen.
- Keep the space looking its best - from dishes and cleaning tasks, to restocking and tidying up, you'll help make sure everything is guest-ready.
QUALIFICATIONS
MUST HAVES:
- Previous food and beverage experience (café, restaurant, or similar environment)
- Love for coffee. If you aren’t keen to make a mean cup of joe or learn about all things coffee, this may not be for you.
- Love for people. You create real connections with people.
- Strong communication and customer service skills, with the ability to keep pace in a quick-moving, team-focused environment.
- Scheduling flexibility. Our operating hours align with the ebbs and flows of the mountain town we serve; we’re open 7 days per week in the summer and 5 days per week the rest of the year. We’re looking for team members with scheduling flexibility who are available to work weekends and holidays.
ASS-ETS:
- Food Safe Level 1 or 2.
- Coffee education, including latte art, brewing methods, espresso calibrations, and knowledge of flavour profiles.
- Point of sale systems and cash handling experience.
CULTURE CHARACTERISTICS
We are looking for people who embody our purpose, soul, and spirit. We want to work with folks who will nurture and enhance our culture of belonging, inclusivity, and love. In practice, this means:
LOVE Passion for coffee, learning, and continuous improvement. You are a connector and have exceptional interpersonal and communication skills.
AWAKE You have a genuine and fun disposition and see the “mug half full”. You are self-aware and build remarkable relationships.
INTENTIONAL You do every little thing with good intentions and love a good plan. You plan your work and work your plan. You practice solution-based problem-solving.
SOPHISTICATED You have strong attention to detail and value accuracy; you set a high standard for quality.
COURAGEOUS You adapt and carry on. You respond to change with ease and speed and are an innovative human bean. You are curious and love to ask questions!
PERKS TO PIQUE YOUR INTEREST
- The Dough: What about the dough you ask?! The salary for this position ranges between $18.67 - $20.48 per hour, final rate depending on experience.
- Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
- $700 wellness and recreation allowance annually.
- $2,000 flexible paramedical services coverage per year.
- Ten paid Health Days for your health and wellness.
- A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
- Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
- Access to emergency or crisis support through our Employee & Family Assistance Program.
- Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
- Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
- Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
- Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!
ADDITIONAL INFO
This is a full-time, permanent role offering 32-40 hours per week. Scheduling aligns with operating hours and will require flexibility – this includes weekends, holidays, and peak summer times.
HOW TO APPLY
Create your account with our candidate portal (through GetHired) and submit your resume and application form.
About Kicking Horse Coffee
We roast Canada’s #1 whole bean coffee. Our Arabica beans are 100% certified Organic and Fairtrade. We’ve been doing this for over 25 years, smack dab in the middle of the Rocky Mountains.
And our coffee beans aren’t the only ones winning awards around here. Our human beans kick ass too! Kicking Horse Coffee has been a certified Great Place to Work® since 2015. In 2018, we were named the #1 Best Workplace in Canada. Whoa! We believe creating a workplace that offers great careers and access to an exceptional lifestyle. It’s why we’ve made a commitment to become a living wage employer.
The spirit of Kicking Horse Coffee can be summed up in five words: awake, courageous, intentional, sophisticated, and love, yep, love. These are the values at our core, the foundation of our culture.