Reporting Manager: Director of ON Sales

Location: Wingham, ON / Remote

Salary: $60,000 - $75,000 plus commissions

Position Summary:

As the Sales Representative for Ontario Agriculture, you will be responsible for engaging with warm leads, consulting for solutions, providing industry leading customer service, cold calling and closing direct. Will be working in concert with all departments to achieve a high rate of success.

All employees are to participate in, and positively contribute to the company culture, Health and Safety initiatives, continuous improvement and abide by the Employment Standards Act and all company policies and procedures while maintaining a customer service mindset.

Position Qualifications:

Education & Knowledge

• A strong background in B2B/B2C
• A college degree, technical school diploma, certifications or equivalent experience
• Ability to read structural drawings (Preferred)

Skills

• Ability to work with prospective clients comfortably, clearly and effectively in person and over the phone
• Ability to effectively sell
• Financial Mathematics
• Self-starter with the ability to work under pressure to meet sales goals
• Flexible, highly motivated, efficient and well organized

Experience

• 5+ years of direct selling experience
• Experience using Customer Relationship Management (CRM) programs such as HubSpot, Salesforce, and Microsoft Dynamics
• CAD Experience (preferred)
• Agricultural construction background (Preferred)
• Direct experience in agriculture (family farm, agribusiness, or ag sales role)
• Familiarity with fabric-covered or steel building systems
• Networked in local agricultural communities

Communication

• Excellent verbal communication
• Building rapport with prospective clients, developing relationship-based selling and promoting a pleasant outgoing attitude
• Proficient in electronic communication methods such as email, text, instant messaging, video meeting platforms such as Microsoft Teams, Zoom, Google Meet, and Webex

Responsibilities:

1. Achieve revenue goals:

• Develop and maintain in-depth knowledge of our products, quality standards, industry trends and competition.
• Engage every assigned prospective client with Britespan sales cycle procedures and processes to achieve a high level of success, and a consistent Best-In-Class customer experience in concert with the dealer network assigned.
• Prioritize agricultural hotspots, visible fabric buildings, and known competitors.
• Use customer lists, permit databases, trade show attendee rosters, etc.
• Establish a consistent daily/weekly call schedule.
• Introduce Britespan value proposition (e.g., engineered structures, fast turnaround, local support).
• Sell Britespan’s suite of products directly to the end user, when appropriate.
• Objectives will include riding arena facilities, livestock, general farm buildings and agriculture structures.
• Scopes of work for sales will include material packages only, furnish and install and turnkey projects.

2. Support Britespan Fabric Building sales orders:

• All actionable items from inbound lead to order processing will be documented and tracked in the company CRM program
• Work with Project Management Team to ensure contracts have qualified pricing, clean scopes of work prior to signing, smooth hand-off & introduction to PM team, and supports liaison between PM Team and Owners as needed during execution.
• Work directly with Britespan Customer Service Team to process and execute orders
• Follow up with customers to collect payments, ensuring payments are prompt and as contracted
• Follow through on all sales activities expediently to uphold company’s image and provide best-in-class services.
• Follow up after construction is completed, to ensure customer satisfaction
• Ensure warranty registration is completed on all orders
• Manage sales projects from beginning to completion as required
• Report bi-weekly on sales pipeline activity for leads and sales opportunities

3. Industry Outreach

• Attend agricultural-focused trade shows and other appropriate events
• Overnight travel may be required, but will be limited to no more than one trip per quarter
• Responsible for uncovering additional sales opportunities when attending agricultural trade shows and events, bringing Britespan’s brand to the next level.
• Responsible for researching strategic associations and membership programs to increase Britespan’s brand recognition.
• Follow-up after construction to ensure customer satisfaction
• Communicate requirements for all construction phases to direct sale customers

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.