Talent Operations Partner (Bilingual French)
Top Benefits
About the role
DESCRIPTION
About the Role
We’re looking for a highly organized, people-driven Talent Operations Partner to support one of our fast-paced Sales Program. This role is key to ensuring every new rep hits the ground running—with the tools, knowledge, and confidence they need to succeed. You’ll lead the onboarding process from offer to deployment, while also supporting leadership with staffing oversight, planning, and special projects. Approximately 30% of your role will involve assisting the Director in tracking headcount, analyzing gaps, and acting as a strategic right hand in daily program operations.
RESPONSIBILITIES
Your Impact
Onboarding & Field Readiness (70%)
- Own the full onboarding journey for new reps, including offer packages, background checks, system setup, and Day 1 prep.
- Host engaging onboarding sessions that communicate expectations, culture, and sales readiness.
- Coordinate training logistics in collaboration with Sales Trainers and Field Leaders.
- Track onboarding completion, performance ramp-ups, and field deployment timing.
- Act as the go-to support for new reps during their first 30 days to troubleshoot issues and escalate when needed.
- Ensure reps are equipped with proper tools: uniforms, tablets, ID badges, Program credentials, etc.
Headcount Management & Director Support (30%)
- Track daily and weekly headcount against program targets; proactively flag gaps or risks.
- Maintain dashboards for active reps, pending hires, drop-off trends, and retention rates.
- Work with Recruiting, Field Leaders, and HR to ensure staffing goals are met in each territory.
- Support the Director in workforce planning, regional coverage analysis, and internal process improvements.
- Assist with special projects such as seasonal hiring blitzes, performance reviews, and pilot program rollouts.
- Be a trusted partner to the Director—anticipating needs, managing follow-ups, and keeping projects on track.
QUALIFICATIONS
Who You Are
- 2–4 years of experience in onboarding, operations, or high-volume recruiting support
- Excellent communicator who can confidently lead sessions and respond quickly to changing needs
- Proactive and process-minded—able to identify gaps, suggest improvements, and own execution
- Comfortable with spreadsheets, tracking tools, and field operations systems (e.g. applicant tracking, scheduling software)
- Able to work independently and juggle multiple moving parts without dropping the ball
Why Join Us?
- Be the heartbeat of a fast-growing, high-impact sales program
- Work closely with leadership and gain exposure to field strategy and team development
- See the direct results of your work in rep success, retention, and growth
- Opportunities to grow into program management, operations, or people leadership
ABOUT US
Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Marketing
Salary Range: $80,000.00 - $80,000.00
Company: Premium Retail Services (Canada), Inc.
Req ID: 7033
About Premium Retail Services
We work across the U.S. and Canada to help brands build winning strategies in stores and beyond. We're approved, preferred, and winning sales in more retail channels than anyone. We leverage teams of product experts to train retail associates and engage customers, making tailored recommendations and closing sales.
When you work with Premium, you gain a collaborative and accessible partner focused on finding new opportunities to maximize ROI. Our commitment to partnership has driven consistent growth for nearly 40 years. Much has changed about how we shop since 1985, but Premium remains the same values-driven organization.
Nous travaillons à travers les États-Unis et le Canada pour aider les marques à élaborer des stratégies gagnantes en magasin et plus loin encore. Nous sommes approuvés, préférés et remportons des ventes dans plus de canaux de vente au détail que quiconque. Nous misons sur des équipes d'experts en produits pour former les associés de vente au détail et engager les clients, en faisant des recommandations personnalisées et en concluant des ventes.
Lorsque vous travaillez avec Premium, vous obtenez un partenaire collaboratif et accessible axé sur la recherche de nouvelles opportunités pour maximiser le retour sur investissement. Notre engagement envers le partenariat a entraîné une croissance constante depuis près de 40 ans. Beaucoup de choses ont changé dans notre façon de faire des achats depuis 1985, mais Premium demeure une organisation axée sur les valeurs d’excellence.
Talent Operations Partner (Bilingual French)
Top Benefits
About the role
DESCRIPTION
About the Role
We’re looking for a highly organized, people-driven Talent Operations Partner to support one of our fast-paced Sales Program. This role is key to ensuring every new rep hits the ground running—with the tools, knowledge, and confidence they need to succeed. You’ll lead the onboarding process from offer to deployment, while also supporting leadership with staffing oversight, planning, and special projects. Approximately 30% of your role will involve assisting the Director in tracking headcount, analyzing gaps, and acting as a strategic right hand in daily program operations.
RESPONSIBILITIES
Your Impact
Onboarding & Field Readiness (70%)
- Own the full onboarding journey for new reps, including offer packages, background checks, system setup, and Day 1 prep.
- Host engaging onboarding sessions that communicate expectations, culture, and sales readiness.
- Coordinate training logistics in collaboration with Sales Trainers and Field Leaders.
- Track onboarding completion, performance ramp-ups, and field deployment timing.
- Act as the go-to support for new reps during their first 30 days to troubleshoot issues and escalate when needed.
- Ensure reps are equipped with proper tools: uniforms, tablets, ID badges, Program credentials, etc.
Headcount Management & Director Support (30%)
- Track daily and weekly headcount against program targets; proactively flag gaps or risks.
- Maintain dashboards for active reps, pending hires, drop-off trends, and retention rates.
- Work with Recruiting, Field Leaders, and HR to ensure staffing goals are met in each territory.
- Support the Director in workforce planning, regional coverage analysis, and internal process improvements.
- Assist with special projects such as seasonal hiring blitzes, performance reviews, and pilot program rollouts.
- Be a trusted partner to the Director—anticipating needs, managing follow-ups, and keeping projects on track.
QUALIFICATIONS
Who You Are
- 2–4 years of experience in onboarding, operations, or high-volume recruiting support
- Excellent communicator who can confidently lead sessions and respond quickly to changing needs
- Proactive and process-minded—able to identify gaps, suggest improvements, and own execution
- Comfortable with spreadsheets, tracking tools, and field operations systems (e.g. applicant tracking, scheduling software)
- Able to work independently and juggle multiple moving parts without dropping the ball
Why Join Us?
- Be the heartbeat of a fast-growing, high-impact sales program
- Work closely with leadership and gain exposure to field strategy and team development
- See the direct results of your work in rep success, retention, and growth
- Opportunities to grow into program management, operations, or people leadership
ABOUT US
Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.
With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Marketing
Salary Range: $80,000.00 - $80,000.00
Company: Premium Retail Services (Canada), Inc.
Req ID: 7033
About Premium Retail Services
We work across the U.S. and Canada to help brands build winning strategies in stores and beyond. We're approved, preferred, and winning sales in more retail channels than anyone. We leverage teams of product experts to train retail associates and engage customers, making tailored recommendations and closing sales.
When you work with Premium, you gain a collaborative and accessible partner focused on finding new opportunities to maximize ROI. Our commitment to partnership has driven consistent growth for nearly 40 years. Much has changed about how we shop since 1985, but Premium remains the same values-driven organization.
Nous travaillons à travers les États-Unis et le Canada pour aider les marques à élaborer des stratégies gagnantes en magasin et plus loin encore. Nous sommes approuvés, préférés et remportons des ventes dans plus de canaux de vente au détail que quiconque. Nous misons sur des équipes d'experts en produits pour former les associés de vente au détail et engager les clients, en faisant des recommandations personnalisées et en concluant des ventes.
Lorsque vous travaillez avec Premium, vous obtenez un partenaire collaboratif et accessible axé sur la recherche de nouvelles opportunités pour maximiser le retour sur investissement. Notre engagement envers le partenariat a entraîné une croissance constante depuis près de 40 ans. Beaucoup de choses ont changé dans notre façon de faire des achats depuis 1985, mais Premium demeure une organisation axée sur les valeurs d’excellence.