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Sales and Customer Service Representative, Kingston

Kingston, ON
Mid Level
Part-time
Full-time

Top Benefits

Base pay + Commission + daily bonus
Paid training and on-going coaching and support
A positive and supportive work environment

About the role

BDE & Associates (bdeandassociates.com) is looking for interested candidates with SALES and CUSTOMER SERVICE experiences to conduct face-to-face marketing and donor acquisitions for one of our clients. Full and paid training in donor acquisition will be provided.

Job Type:

  • Full Time, Part Time
  • Must be available Monday to Friday
  • Weekend availabilities provided to trained candidates
  • Must be able to work for at least 4-5 days, Monday to Friday, between the hours of 12:30 PM and 8:30 PM.

Requirements:

  • Customer service or sales experience is an asset
  • Strong verbal communication skills in the English language
  • Willingness to interact daily with clients/donors from a wide range of cultures and backgrounds
  • Must be comfortable working independently and making minor decisions without direct supervision
  • Good sense of organization and keen attention to detail
  • Knowledge of customer service best practices and desire to participate in trainings and professional development
  • Ability to perform well in a fast-paced working environment
  • A customer service “superstar”
  • History of reliability and dependability
  • Strong ability to communicate over the phone
  • Someone who’s not afraid to do donor acquisitions

Benefits

  • Base pay + Commission +daily bonus
  • Paid training and on-going coaching and support
  • A positive and supportive work environment
  • Opportunity to work with teams and travel across Canada
  • **Personal transportation or license not required for this role**

Role Description:

  • The candidate will work on amazing humanitarian projects, speak with clients/donors with the public and within the residential communities, and verify donor information
  • Develop a rapport with clients, demonstrating a friendly and helpful manner to put them at ease
  • Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times
  • Participate in training and professional development and put new skills to immediate and meaningful use
  • Foster a positive and pleasant working relationship with members of the customer service sales team
  • Familiarize self with current information about projects and campaigns
  • Accurately record customer demographics, or other information digitally or in written form

Job Types: Full-time, Part-time

Pay: Up to $53,201.00 per year

Additional pay:

  • Bonus pay
  • Commission pay

Benefits:

  • Casual dress

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Are you able to work for at least 4 days a week (Monday to Friday), full-shift hours of 12:30 PM to 8:30 PM?

*Please do not apply if you are NOT able to work for at least 4 days a week.*

Work Location: In person

About BDE Marketing Inc.

Business Consulting and Services
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Our goal is always to keep improving our knowledge of the marketing industry, ensuring that we provide new-age marketing techniques, allowing us to represent your brand to the very best of our abilities. Each of our team members is highly motivated to deliver a personal representation explicitly catered to meet the needs of that account and exceed the expectations of our clients.