Department Advancement

Reports to Director, Events & Partnership Experience

Job type Permanent, Hybrid 2-3 days per week

Posting period 2025-08-07

The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.

We’re seeking a full-Time, Permanent, Hybrid 2-3 days per week team-member to join the Advancement team to help give more young people’s feelings a place to go. Reporting to the Director, Events & Partnership Experience, the successful candidate will be a key contributor to the growth and evolution of Kids Help Phone’s peer-to-peer fundraising strategy—most notably through our flagship event, Walk so Kids Can Talk (WsKCT).

This role is ideal for someone who brings strong event execution expertise, is passionate about cultivating partnerships, and has a proven ability to lead and coach teams. You’ll play a hands-on role in overseeing fundraising operations, optimizing the event experience for participants and sponsors, and identifying new opportunities to scale our impact. Working cross-functionally and externally, you will help build the future of peer-to-peer engagement at Kids Help Phone—one that is innovative, collaborative, and deeply community-driven.

It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

Please note that effective January 1, 2026, this position will transition to Kids Help Phone Foundation. This change will not affect any other terms or conditions outlined in this Job Description The Responsibilities Strategic Leadership & Planning

• Support the Director, Events & Partnership Experience in developing event strategies, budgets, and KPIs.
• Enhance event processes and implement peer-to-peer fundraising strategies to grow portfolio impact.
• Mentor and collaborate with internal teams to drive performance and expand signature events.

Event & Project Management

• Lead planning and execution of Kids Help Phone’s signature events, managing logistics, sponsorship, programming, and volunteer engagement.
• Serve as the main contact for event stakeholders including sponsors, vendors, committee members, and volunteers.
• Oversee digital platforms and communication plans to support seamless event delivery.

Fundraising & Engagement

• Design and execute peer-to-peer fundraising strategies for both in-person and virtual events.
• Drive participant recruitment, engagement, and retention across audiences (e.g., schools, teams, communities).
• Create fundraising tools and messaging; monitor data and adjust tactics to maximize results.

Donor & Stakeholder Relations

• Partner with teams across the organization to support event delivery and amplify key messaging.
• Cultivate relationships with donors, sponsors, and supporters to strengthen long-term engagement.
• Develop meaningful stewardship plans in collaboration with the Donor Experience team.

Team Leadership

• Lead and coach team members, fostering collaboration, professional growth, and a high-performing culture.
• Delegate tasks effectively to ensure timely, successful execution of all initiatives.

The Qualifications

• University or college degree in fundraising or related experience in events, fundraising, or business development.
• Minimum 6+ years of experience in a fundraising event role. Experience running large-scale fundraising events, securing sponsorships and experience within healthcare environment considered an asset.
• Min. 1-2 years’ of management experience
• Superior planning, organization, and time management skills.
• Demonstrate initiative and the ability to function collaboratively and provide oversight to other team members in a fast-paced environment.
• Must be able to adapt to changing deadlines, readily able to prioritize competing issues, resolution-focused, and manage diverse projects at the same time.
• Experience leading volunteers in an event environment.
• Excellent written and oral communication, including public presentations, and ability to communicate key organizational messages to influence others for fundraising purposes.
• Advanced skills in MS Office suite (Word, Excel, PowerPoint, Outlook), SharePoint
• Meticulous attention to detail.

Preferred / Advantageous

• Demonstrated tact, diplomacy, and interpersonal skills to liaise with senior management, staff, and donors.
• Strong interpersonal skills and proven ability to build and maintain positive working relationships and work in a team-based environment.
• Experience in using Raiser’s Edge or related fundraising database system.
• Valid driver’s license and the ability to travel within Ontario.
• Fluency in French considered a strong asset.

Don’t meet every qualification listed? Studies often report that equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The Hope Youth Charity KHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit KidsHelpPhone.ca .

Inclusion, Diversity, Equity and Accessibility (IDEA) KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.

We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities (e.g. [ST1] Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan .

Accommodations KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation And Benefits Salaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:

• Hybrid work model
• Comprehensive Employee Benefits Program
• Emergency Travel Assistance
• CAAT Pension Plan
• Wellness programs
• Recognition awards
• Employee and Family Assistance Program (EFAP)

Candidate verification The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form .

Message to agencies KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.