Customer Service Representative
Top Benefits
About the role
Overview
Fundy Textile is seeking a proactive, organized, and customer-focused individual to join our team in a role that combines client account management with front-of-house and showroom duties. This is an excellent opportunity for a candidate looking to grow within a fast-paced, creative, and client-centric company.
The ideal candidate will be equally comfortable supporting account management tasks, handling client inquiries, and providing a polished and professional front-desk presence.
Resumes are not kept on file after a position is filled so please apply to this ad even if you have responded in the past.
Duties:
- Support the Account Management team in maintaining strong client relationships
- Prepare quotes, orders, and reports using the company software. Strong computer skills a must.
- Coordinate with internal departments (sales, production & design) to ensure timely delivery of services
- Track orders, manage client communications, and handle follow-ups
- Maintain client records and ensure client data is up to date
- Participate in client meetings (in-person/virtual) and provide service as required
- Take direction from Sales manager when engaging new clients
- Greet and assist clients and visitors in a professional, welcoming manner
- Manage front desk operations, including calls, mail, and general inquiries
- Maintain showroom cleanliness, appearance, and product displays
- Schedule showroom pickups, receive packages for incoming orders and ship out packages to main office.
- Support basic administrative tasks such as filing, ordering supplies, and inventory tracking
- Be flexible in assigned tasks and take direction from management.
- Be able to communicate effectively with colleagues.
Join us as at Fundy Textile & Design where you can develop your skills while contributing to our team's success!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
About Fundy Textile & Design
Originating in 1984 we have grown to become the largest distributor in Atlantic Canada for decorated apparel. Offering complete solution packages including garment manufacturing, corporate wear, digital printing, as well as awards and promotional sourcing and distribution.
Fundy Textile & Design Ltd. has built a reputation on great customer service, competitive pricing, high quality products and delivering on time. Passing the competitive advantage onto you!
Customer Service Representative
Top Benefits
About the role
Overview
Fundy Textile is seeking a proactive, organized, and customer-focused individual to join our team in a role that combines client account management with front-of-house and showroom duties. This is an excellent opportunity for a candidate looking to grow within a fast-paced, creative, and client-centric company.
The ideal candidate will be equally comfortable supporting account management tasks, handling client inquiries, and providing a polished and professional front-desk presence.
Resumes are not kept on file after a position is filled so please apply to this ad even if you have responded in the past.
Duties:
- Support the Account Management team in maintaining strong client relationships
- Prepare quotes, orders, and reports using the company software. Strong computer skills a must.
- Coordinate with internal departments (sales, production & design) to ensure timely delivery of services
- Track orders, manage client communications, and handle follow-ups
- Maintain client records and ensure client data is up to date
- Participate in client meetings (in-person/virtual) and provide service as required
- Take direction from Sales manager when engaging new clients
- Greet and assist clients and visitors in a professional, welcoming manner
- Manage front desk operations, including calls, mail, and general inquiries
- Maintain showroom cleanliness, appearance, and product displays
- Schedule showroom pickups, receive packages for incoming orders and ship out packages to main office.
- Support basic administrative tasks such as filing, ordering supplies, and inventory tracking
- Be flexible in assigned tasks and take direction from management.
- Be able to communicate effectively with colleagues.
Join us as at Fundy Textile & Design where you can develop your skills while contributing to our team's success!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
About Fundy Textile & Design
Originating in 1984 we have grown to become the largest distributor in Atlantic Canada for decorated apparel. Offering complete solution packages including garment manufacturing, corporate wear, digital printing, as well as awards and promotional sourcing and distribution.
Fundy Textile & Design Ltd. has built a reputation on great customer service, competitive pricing, high quality products and delivering on time. Passing the competitive advantage onto you!