Customer Support Specialist (Digital Dental Solutions)
About the role
Evident is driving the digital transformation of dental labs and clinics—using AI, automation, and global workflows to help our partners scale faster and work smarter.
We’re looking for a Customer Support Specialist
who’s fully fluent in digital dentistry
—from CAD/CAM and intraoral scanning to STL file handling and AI-powered case design. If you’ve worked in a dental lab or clinic
and have strong digital skills, this role is for you.
What You’ll Do
- Support labs and clinics using Evident’s digital platforms (AI design, Rx portals, 3Shape, exocad)
- Troubleshoot issues and guide customers through digital workflows
- Train clients on getting the most from their tools
- Document feedback and support cases clearly
- Help labs shift from analog to automation with confidence
What We’re Looking For
-
2+ years of hands-on experience in a dental lab or clinic
-
Skilled in CAD/CAM, scanning, STL handling, and digital tools
-
Excellent English communication—verbal, written, and technical
-
Calm under pressure, tech-savvy, and solution-focused
-
Must be based in Vancouver
and available to work in-office
How to Apply
Tell us how you’ve helped a lab or clinic go digital.
Join us and help shape the future of dentistry—powered by AI, enabled by you.
#DentalTech #DigitalDentistry #CustomerSupport #CADCAM #DentalJobs #HiringVancouver #Evident #AIinDentistry #DentalLab #VancouverJobs #NowHiring
About Evident
Evident is the world's leading AI-Powered Dental Workflow Automation and Dental CAD Design outsourcing company. Trusted by labs and dentists in over 26 countries, our mission is to make dental care smarter, faster, and better — for everyone.
We developed EviSmart to reimagine the industry by connecting the previously fragmented dental ecosystem—dentists, lab technicians, and manufacturers—with intelligent automation and seamless integration.
Customer Support Specialist (Digital Dental Solutions)
About the role
Evident is driving the digital transformation of dental labs and clinics—using AI, automation, and global workflows to help our partners scale faster and work smarter.
We’re looking for a Customer Support Specialist
who’s fully fluent in digital dentistry
—from CAD/CAM and intraoral scanning to STL file handling and AI-powered case design. If you’ve worked in a dental lab or clinic
and have strong digital skills, this role is for you.
What You’ll Do
- Support labs and clinics using Evident’s digital platforms (AI design, Rx portals, 3Shape, exocad)
- Troubleshoot issues and guide customers through digital workflows
- Train clients on getting the most from their tools
- Document feedback and support cases clearly
- Help labs shift from analog to automation with confidence
What We’re Looking For
-
2+ years of hands-on experience in a dental lab or clinic
-
Skilled in CAD/CAM, scanning, STL handling, and digital tools
-
Excellent English communication—verbal, written, and technical
-
Calm under pressure, tech-savvy, and solution-focused
-
Must be based in Vancouver
and available to work in-office
How to Apply
Tell us how you’ve helped a lab or clinic go digital.
Join us and help shape the future of dentistry—powered by AI, enabled by you.
#DentalTech #DigitalDentistry #CustomerSupport #CADCAM #DentalJobs #HiringVancouver #Evident #AIinDentistry #DentalLab #VancouverJobs #NowHiring
About Evident
Evident is the world's leading AI-Powered Dental Workflow Automation and Dental CAD Design outsourcing company. Trusted by labs and dentists in over 26 countries, our mission is to make dental care smarter, faster, and better — for everyone.
We developed EviSmart to reimagine the industry by connecting the previously fragmented dental ecosystem—dentists, lab technicians, and manufacturers—with intelligent automation and seamless integration.